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Adobe Premiere Pro keeps closing on its own about 5-15 seconds after it fully loaded!

Explorer ,
Oct 19, 2017

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Hi I have Adobe Premiere Pro 2018 on Windows 10 but every time Premiere Pro loads and it fully loads, 5-15 seconds later, it eventually closes on its own. 

If you don't mind me asking, how do you fix this crazy disaster?

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Adobe Premiere Pro keeps closing on its own about 5-15 seconds after it fully loaded!

Explorer ,
Oct 19, 2017

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Hi I have Adobe Premiere Pro 2018 on Windows 10 but every time Premiere Pro loads and it fully loads, 5-15 seconds later, it eventually closes on its own. 

If you don't mind me asking, how do you fix this crazy disaster?

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Adobe Community Professional ,
Oct 19, 2017

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John,

I was just discussing this exact problem with a fellow ACP this week. He recalled a situation in which the administrator who installed PPro had done so under his own account, so that when the (actual) user went to run it — during the moments when PPro is trying to initialize and find its "home base" folders, scratch disks, etc. — it ran into a nonexistent folder location in the preferences and just gave up.

Have you tried reinstalling PPro entirely? Giving it the space and location pointers it needs...it might help. Just a thought. Please let us know.

Buck

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Explorer ,
Oct 20, 2017

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I uninstalled it and reinstalled Premiere Pro.  It's still closing on its own first thing it's fully loaded!

Did I do something wrong?

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LEGEND ,
Oct 20, 2017

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Are you working with an Admin account?

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Explorer ,
Oct 20, 2017

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Yes.  I even tried using "Run as Administrator"!

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Explorer ,
Oct 20, 2017

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What am I supposed to do?  It's still closing on its own!

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LEGEND ,
Oct 20, 2017

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What does Windows Event Viewer say about the crashes?

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Explorer ,
Oct 20, 2017

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It says nothing.  So I can't tell what the problem is!

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LEGEND ,
Oct 20, 2017

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Quite odd.

Maybe try working through Step 3 below.

Unofficial Premiere Pro Troubleshooting Guide

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Explorer ,
Oct 21, 2017

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I tried everything!  Still not working!

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Explorer ,
Oct 22, 2017

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STILL NOT WORKING!!  It's still closing on its own!

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LEGEND ,
Oct 22, 2017

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OK.

List out exactly what you did for each part of Step 3.

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Explorer ,
Oct 22, 2017

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I removed security software, I uninstalled and reinstalled Premiere Pro, and I tried a new user account! 

Nothing in Step 3 worked!

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LEGEND ,
Oct 23, 2017

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A little more detail would be helpful.

What security software did you remove.  Is there any remaining?

Did you use the Creative Cloud Cleaner tool when removing Premiere Pro?

Was the new user account Admin?

Are any networks in use here?

Did you reinstall Windows from scratch?  If so, which version?

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New Here ,
Jul 01, 2020

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That's also my problem Sir. I also uninstall and installed again. 

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