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Adobe Premiere Won't Load

New Here ,
Oct 08, 2020

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I need help in solving an issue. I tried to uninstall/reinstall so many times and it just doesn't work. The adobe premiere will launch but will stay stuck in a loading state. I have a Macbook Pro, any help is appreciated.

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Adobe Premiere Won't Load

New Here ,
Oct 08, 2020

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I need help in solving an issue. I tried to uninstall/reinstall so many times and it just doesn't work. The adobe premiere will launch but will stay stuck in a loading state. I have a Macbook Pro, any help is appreciated.

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Error or problem

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67

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Oct 08, 2020 1
Community Beginner ,
Oct 09, 2020

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Having the SAME problem here,
Premiere Pro 14.4 did not come a nice version, it's been FIRST time a lot of bugs on the system, impossible to export my films, having tones of problems, I will have to change software! ... Why?
And then to uninstall/reinstall from the cloud, is not operating...

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Oct 09, 2020 0
Community Beginner ,
Oct 09, 2020

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Adobe Creative Cloud Install Stuck
I found one article that says that problems on the cloud app can happen so better to download the uninstaller of the cloud
And do it again. SO you download Mac version to deinstall.
https://helpx.adobe.com/br/download-install/kb/creative-cloud-install-stuck.html

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Oct 09, 2020 0
Adobe Community Professional ,
Oct 09, 2020

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Have you tried resetting Premiere preferences?

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Oct 09, 2020 1
Community Beginner ,
Oct 09, 2020

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Thank Marek for this!
Resetting can be excellent. Then you don't need to uninstall the hole program!
I reset, and still, the program crash when exporting a 3,40min video.
Interesting observation is: I exported an old video file, and it worked!!
In the end I am hunting the problem... what kinda of colour effect, video/audio transition, or even opening graphics, could be crashing such a short video.

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Oct 09, 2020 0
Adobe Community Professional ,
Oct 09, 2020

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guys, you've got to tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.   Also, please tell us where your sources came from.   If they are screen recordings or shot on an iphone, the problem is probably that they have a variable frame rate.

https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/...


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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