After exporting from premiere pro my video doesn't play.

New Here ,
Jun 16, 2021 Jun 16, 2021

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After exporting from premiere pro my video doesn't play. I hit the play button and it just sits there. I can grab the play head and scroll ahead and all of the video is there it just doesn't play. My settings:

Format: H.624

Export Video/Audio: Checked

Video: Width - 3840, Height - 2160

Frame Rate 24

Field Order: Progressive

Aspect: Square Pixels (1.0)

TV Standard: NTSC

Render at Maximum Depth: Checked

Encoding Settings: Performance - Software Encoding

                                 Profile: High

                                 Level 5.2

Bitrate Encoding: VBR, 2 Pass

Target Bitrate: 60

Maximum Bitrate: 80

Use Maximum Render Quality: Checked

 

AUDIO

Audio Format: AAC

Audio Codec: AAC

Sample Rate 48000Hz

Channels: Stereo

Audio Quality: High

Bitrate: 320

Precedence: Bitrate

 

Those are my settings and after it's done rendering it doesn't play on anything. What do I do?

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Error or problem, Export, How to

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi Alron5C30,

 

Sorry to hear about this. In which player/app are you playing the exported media? Also, have you tried importing the exported media in Premiere Pro & checked if it's playing properly in that?

 

Thanks,

Sumeet

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