After importing... more than half of audio and video missing

[Emmi5C84]

Help!!! I'm trying to import my m4v files and only a part the video and a part of the audio is there. And not even matched up. 

[Kartika Rawat]

Hi Emmi!

Sorry for the trouble. Would you mind sharing more information?

•  Which version of Premiere Pro are you using? https://community.adobe.com/t5/premiere-pro/faq-how-to-find-the-exact-version-of-premiere-pro-you-re...
• What's the source of the media files?
• Can you share your system details (OS, CPU, RAM, GPU)?

Let us know.

Thanks,

Kartika

[Ann Bens]

What is the origin of these files?