Al abrir Premiere Pro mi PC se reinicia

New Here ,
May 23, 2021 May 23, 2021

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Hola, apenas compre un PC de escritorio y al intentar abrir Premiere Pro me aparece un aviso diciendo "Tu PC se reiniciará en un minuto" "Windows tuvo un problema y necesita reiniciarse. Debe cerrar este mensaje y guardar su trabajo".

Nada más es en premiere, ya que los demas programas los ejecuta sin problema.

Espero me ayuden a encontrar la solucion.

Muchas gracias.

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Error or problem, Performance

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Adobe Employee , May 26, 2021 May 26, 2021
Thanks for the details. What happens when you launch the application as an administrator? Right-click on the app icon > Run as an administrator.  Kartika

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Adobe Employee ,
May 25, 2021 May 25, 2021

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Hi Alenjandro!

Sorry for that. Can you share more details?

Let us know.

 

Thanks,

Kartika

 

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New Here ,
May 25, 2021 May 25, 2021

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Hola, muchas gracias por tu respuesta.

Bueno, mi PC es un Ryzen 5 3600, 16 GB RAM, Nvidia 1650 super. Mi OS es Windows 10.

El problema es al abrir premiere, ni siqueira me deja ejecutar ningun proyecto.

Y la version de premiere es es la 15.2.0.

Espero la informacion sea útil. Muchas gracias

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Adobe Employee ,
May 26, 2021 May 26, 2021

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Thanks for the details. What happens when you launch the application as an administrator? Right-click on the app icon > Run as an administrator. 

Kartika

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