All imported video files named CLIPS001? Canon C200 footage

Explorer ,
Nov 29, 2019

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just new today (Nov 20 2019). When I import or ingests or drap and drop footage into a project, they are all named CLIPS001. Camera is a Canon C200 shot at UHD 59.94.

They are all have different footage when you selecet each clip but the naming is screwed.  Also when you select, reveal in finder, they reference the correct file. Anyone have this problem or solution?

 

imac pro 2017

10.14.6 (18G1012)

3.2 GHz Intel Xeon W

64 GB 2666 MHz DDR4

 

Screen Shot 2019-11-29 at 2.06.50 PM.png

 

Screen Shot 2019-11-29 at 2.02.02 PM.png

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Anywhere, Error or problem, Import

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2 Correct Answers

Adobe Community Professional , Mar 04, 2020
Ann Bens Adobe Community Professional , Mar 04, 2020
Seems to be fixed in 14.0.3

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Adobe Community Professional , Nov 29, 2019
Ann Bens Adobe Community Professional , Nov 29, 2019
Yes known issue for Canon cameras. Rename CLIPS001 to CLIPS002 and try again.

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Explorer ,
Nov 29, 2019

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It only seems to be my Canon C200 footage

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Adobe Community Professional ,
Nov 29, 2019

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Yes known issue for Canon cameras.

Rename CLIPS001 to CLIPS002 and try again.

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Explorer ,
Nov 29, 2019

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In the source folder? Before importing?

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Adobe Community Professional ,
Nov 29, 2019

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Yes.

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Explorer ,
Nov 29, 2019

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Crazy that it that simple!  Big thanks

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Explorer ,
Jan 16, 2020

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This isn't a known issue from Canon Cameras. It was working fine before PrP 2020. 

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Community Beginner ,
Dec 11, 2019

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Any plans on fixing this, Adobe?

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Community Beginner ,
Dec 31, 2019

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Any update? 

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Adobe Community Professional ,
Dec 31, 2019

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I am guessing this is going to be fixed, but when?

Adobe never announces updates in advance.

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Explorer ,
Jan 16, 2020

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This seems to be a problem with Canon Cinema EOS C300 MKII footage. I was able to fix it by changing the name of the CLIPS001 Folder to CLIPS002 but this is unacceptable. Adobe should be on this. I'm about to test the new C500 MKII footage tomorrow.

 

This bug is unacceptable because now I can't use Canon's XF Utility because the root folder name was changed!

 

GET WITH IT ADOBE!!!

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New Here ,
Mar 27, 2020

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I just tried this with my C200 footage but, no luck.  10 gigs of client footage that I can't use.  Am I missing a step? 

 

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Explorer ,
Mar 27, 2020

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update to most recent? that seemed to work for me. but you have to re-import the footage.

 

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New Here ,
Mar 27, 2020

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Just updated to the most recent version of Premiere...

The files import correctly AND, and this is the big one, AND they show up just fine in the Source panel.  I can actually see the footage.  Also, if I've just opened a fresh project and the first clip I use is an MXF from the C200, it goes into the timeline just fine.  After that?  Nothing.  This is insane.  

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Explorer ,
Mar 27, 2020

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so the correct "in camera" file names are there correct? What happens after that? DO you mean trying to add more files into the timeline?

 

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New Here ,
Jan 27, 2020

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I'm also having the same issue with Canon C300 mkii footage.

This workaround worked for me - Though when using it for a documentary with almost 50 cards of rushes, it gets somewhat tiresome and pointless, considering the high subscription price.

 

I do wish Adobe would focus more on their Customer Support than new features to justify their subscription cost.

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Community Beginner ,
Jan 29, 2020

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Adobe? Fix in the works? This is a major problem.

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Explorer ,
Jan 31, 2020

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No fix but new features coming soon! ugh!

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Explorer ,
Feb 03, 2020

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Same issue here.  I've been using Premiere and C300mk2 ftg for years with no issues.  Never saw this happen til CC2020 update.

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New Here ,
Feb 05, 2020

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Thanks for this tip... changing name works...  but glad I was only importing one shoot.

Adobe, please fix or we will move to Resolve... if we havent already.

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Explorer ,
Mar 04, 2020

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I've found that if you just changing the name of the CONTENTS folder produces the expected result. The folder structure seems to be fine after doing this. I kinda don't mind being forced to do this as it really helps with organization and knowing at a glance what was on that card.

I get that it's a bug and have been frustrated by it like the rest of you here. Shouldn't be ignored. You shouldn't have to change a folder name just to ingest footage where you can see the camera-generated clip name.

By the way, this problem exists across the video products including Prelude. The solution works across them as well.

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Adobe Community Professional ,
Mar 04, 2020

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Seems to be fixed in 14.0.3

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Explorer ,
Mar 04, 2020

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Can you confirm that it's fixed?

 

@neumannfxmh I think it's insuffient to have to change anything in the root folders BECAUSE I found that if you change anything (even the slightest digit) then you cant use Canon XF Utility. Why would anyone want to use Canon XF Utility you might ask? SEE BELOW. ALL this information, Adobe and DaVinci doesn't give you (DaVinci gives you some, more than Adobe infact)

 

Screen Shot 2020-03-04 at 3.55.26 PM.pngScreen Shot 2020-03-04 at 3.55.48 PM.pngScreen Shot 2020-03-04 at 3.55.55 PM.png

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New Here ,
Mar 04, 2020

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New Here ,
Mar 04, 2020

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I just verified... previous import of my Canon C300 MKII footage came in all CLIP001... now all names fixed... migration to Resolve has been delayed. Thanks Adobe.

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