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All my files are offlined

New Here ,
Jul 05, 2020

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I've recently ran into a serious problem with my premiere pro project. The media cache folder was massive and I manually emptied it with the "Common" folder. However, when I returned to my project, all of the files were offlined. I tried returning the cache but nothing changed.

 

Afterwards, I tried re-linking the media but an error showed up reading "the importer reporter a generic error" and I could not re-link the files. I looked up solutions to witch I tried re-installing premiere pro and renaming the files. The renamed files then would not upload, having the bar stop around the 5% mark.

 

The files are spread out amungst numerous sub folders so locating them manually is not really an option. If anyone can help, it would be most appreciated!

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Crash, Error or problem

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All my files are offlined

New Here ,
Jul 05, 2020

Copy link to clipboard

Copied

I've recently ran into a serious problem with my premiere pro project. The media cache folder was massive and I manually emptied it with the "Common" folder. However, when I returned to my project, all of the files were offlined. I tried returning the cache but nothing changed.

 

Afterwards, I tried re-linking the media but an error showed up reading "the importer reporter a generic error" and I could not re-link the files. I looked up solutions to witch I tried re-installing premiere pro and renaming the files. The renamed files then would not upload, having the bar stop around the 5% mark.

 

The files are spread out amungst numerous sub folders so locating them manually is not really an option. If anyone can help, it would be most appreciated!

Topics

Crash, Error or problem

Views

31

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 05, 2020 0

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