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An Unknown error occurred while opening the project

Community Beginner ,
Aug 14, 2018

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Hello all, hoping someone has a solution as Google has finally failed me.

I've recently hit a problem with Premiere and the above error, which not only occurs on my current file, but also on all of the autosaves. Do anyone know any solutions to this, as all existing ones seem to point towards the autosaves?

Thanks in advance for any assistance you can provide.

Just send me your file I am able to fix such projects in Adobe premiere pro cc 2020-2019-2018-2017-2015 and below

(as you can see here)

 

Just send me an email to

or PM me

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An Unknown error occurred while opening the project

Community Beginner ,
Aug 14, 2018

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Hello all, hoping someone has a solution as Google has finally failed me.

I've recently hit a problem with Premiere and the above error, which not only occurs on my current file, but also on all of the autosaves. Do anyone know any solutions to this, as all existing ones seem to point towards the autosaves?

Thanks in advance for any assistance you can provide.

Just send me your file I am able to fix such projects in Adobe premiere pro cc 2020-2019-2018-2017-2015 and below

(as you can see here)

 

Just send me an email to

or PM me

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Aug 14, 2018 2
Engaged ,
Aug 14, 2018

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Just send me your file I am able to fix such projects in Adobe premiere pro cc 2020-2019-2018-2017-2015 and below

(as you can see here)

 

Just send me an email to

or PM me

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Aug 14, 2018 1
Community Beginner ,
Aug 14, 2018

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Thanks for the quick response, Mohsenagha! Will email you the project to you right away.

Fingers crossed you can sort it, as I'm really not looking forward to putting the project back together from scratch.

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Aug 14, 2018 0
Engaged ,
Aug 14, 2018

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You are so lucky!

Check some good news HERE

Is this familiar to you?

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Aug 14, 2018 0
Community Beginner ,
Aug 14, 2018

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IT WORKS!!! That's amazing, thank you so much, Mohsenagha!

I really thought I was going to have to rebuild the project from scratch.

Thank you so so so so much!

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Aug 14, 2018 0
New Here ,
Aug 15, 2018

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Help!!! please same problem here

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Aug 15, 2018 0
Engaged ,
Aug 15, 2018

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OK Just send your file to me

On Wed, Aug 15, 2018 at 7:55 PM cristiant66088417 <forums_noreply@adobe.com>

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Aug 15, 2018 0
New Here ,
Sep 09, 2018

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Hey,

I have the exact same problem, I've just sent you an email.

P.s I replied to the wrong person before.

PLEASE HELP!!!!

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Sep 09, 2018 0
New Here ,
Sep 20, 2018

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Hi, Mohsenagha,

Help, please. I have same problem there. Sent you an email.

Thank you.

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Sep 20, 2018 0
Engaged ,
Sep 20, 2018

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OK I WILL CHECK IT

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Sep 20, 2018 0
New Here ,
Oct 14, 2018

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I have a similar issue is there any way you can help i have lost hours of work

Here is the file

WeTransfer

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Oct 14, 2018 0
New Here ,
Oct 14, 2018

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I cant tell you how much of a life saver you would be

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Oct 14, 2018 0
Engaged ,
Oct 14, 2018

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I will Check it man.

On Mon, Oct 15, 2018 at 12:07 AM harryr46750693 <forums_noreply@adobe.com>

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Oct 14, 2018 0
New Here ,
Oct 26, 2018

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Hi ! How are you Mohsenagha!

I have the same problem, the file can't open, my pc turn off from nothing!

I send you my project file to the e-mail you wrote!

I hope you can help me! Thank you so much!

Flavio.

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Oct 26, 2018 0
Engaged ,
Oct 27, 2018

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I will but right now I am traveling and I can't help you until 30 October

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Oct 27, 2018 0
New Here ,
Dec 02, 2019

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Hi Mohsen_Aghaei can you help me please , i cant open my important project , i sending you now email ,I would be very grateful, thanks

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Dec 02, 2019 0
New Here ,
Dec 13, 2019

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Hi Mohsen,

 

Would you be able to assist me with the same issue? I can email the file to you now

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Dec 13, 2019 0
New Here ,
Apr 13, 2020

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Hi, something went wrong with my project file and I suddenly can't open it. Message says "Unknown error opening file". Through this thread I found Mohsen and his e-mail. He fixed propmptly the project file I sent him.

 

Thank you Mohsen.

 

Premiere Pro CC

GTX 1070 Ti

Intel i7-8700

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Apr 13, 2020 0
New Here ,
Jun 01, 2020

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Hello Mohsen_Aghaei,

 
Thank you for helping so many people on the adobe forums.  I keep receiving a strange message (see attached screenshot)every time I try and open my project.  I am adding a screenshot.  We have spent hours on this project and would appreciate any guidance.  You definitely seem like a hero on the forums.  Thank you in advance for any and all help. 

Screen Shot 2020-06-01 at 7.50.10 PM.png
 
 
 

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Jun 01, 2020 0
New Here ,
Oct 14, 2020

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Hello! Please tell me, Do you still fix broken adobe premiere projects?

https://drive.google.com/file/d/1JeYvye_CFOC8fIBweHcDw5vQ4IRGIvfr/view?usp=sharing

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Oct 14, 2020 0
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New Here ,
Oct 14, 2020

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I also encountered this problem. Worked in a project, put the transition and premiere hung and then disconnected. The program was not prompted to open the last not saved version. Unfortunately, the main project file does not work, as well as all autosaves of the current version. I will be very grateful if you can help me solve my problem. I also duplicated your email chooriy@gmail.com. Thanks. Windows 10. Premiere Pro 2020.   PROJECT FILE2020-10-15_09-30-16.png

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Oct 14, 2020 0
New Here ,
Sep 09, 2018

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Hey,

I have the exact same problem, ive just sent you an email.

PLEASE HELP!!!!

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Sep 09, 2018 0
Community Beginner ,
Jan 28, 2019

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Hi Mohsenagha - I just emailed you a copy of a project file that just started reporting this error when opening this morning. 

If you can help out, I would greatly appreciate it!  And if it's a pretty user-friendly process, maybe share your work-around w/ the rest of us here?

Many thanks!!

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Jan 28, 2019 0
Community Beginner ,
Jan 29, 2019

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Thank you Mohsenagha.  Project works perfectly now! 

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Jan 29, 2019 0
Engaged ,
Jan 29, 2019

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Thanks to God another successful recovery

Geofrey recovered.jpg

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Jan 29, 2019 0
New Here ,
Feb 07, 2019

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hey mohsen aghaei i am also having the same problem my premiere pro 2015 file is corrupted please help me fix that please

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Feb 07, 2019 0
Engaged ,
Feb 07, 2019

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Ok send me your file

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Feb 07, 2019 0
New Here ,
Feb 07, 2019

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Hello mohsen aghaei ! I have the same issue with my current project could you please help me it's really feustrating

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Feb 07, 2019 0
Engaged ,
Feb 07, 2019

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Sure send me your project

On Fri, Feb 8, 2019 at 12:57 AM mehdiakacem <forums_noreply@adobe.com>

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Feb 07, 2019 0
New Here ,
Feb 07, 2019

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Hey man ! Here's the link to my project  WeTransfer https://we.tl/t-VLf6akWodZ

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Feb 07, 2019 0
Engaged ,
Feb 08, 2019

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My friend my connection is very slow now so I am not able to download it. It is a big file. I will do that in next 10 hours.

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Feb 08, 2019 0
New Here ,
Feb 08, 2019

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Thanx mohsen aghaei. Sir.. Thank you so much for helping me out...

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Feb 08, 2019 0
New Here ,
Feb 08, 2019

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No problem man,take your time !

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Feb 08, 2019 0
Community Beginner ,
Feb 11, 2019

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Mohsen Aghaei you are AWESOME!  I don't know how you were able to recover this file for me - a very complex time-lapse sequence with 137,000 JPG frames with filters and plugins - my prproj file ballooned to over 85mbs, (1.4 gigs when uncompressed) - nearly all of my 'auto saves' were corrupt too but you managed to do it - YOU ROCK!

Mohsen Aghaei

Screen Shot 2019-02-11 at 2.45.43 PM.png

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Feb 11, 2019 0
Engaged ,
Feb 11, 2019

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My pleasure bro

Hope you never ever face this error again.

On Tue, Feb 12, 2019 at 1:24 AM kevin korczyk <forums_noreply@adobe.com>

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Feb 11, 2019 1
Engaged ,
Mar 13, 2019

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Another successful recovery from New York

Kevin-Fixed.JPG

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Mar 13, 2019 0
New Here ,
Apr 11, 2019

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Hi Mohsen, I just mailed you a corrupt premiere project that I have been working on. Please try to recover it. It's a feature film project n I have put my everything in it. Hoping to hear from you.

Raja

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Apr 11, 2019 0
Engaged ,
Apr 12, 2019

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OK Raja. I will

On Thu, Apr 11, 2019 at 10:20 PM rajak25355131 <forums_noreply@adobe.com>

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Apr 12, 2019 0