An Unknown error occurred while opening the project

Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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Hello all, hoping someone has a solution as Google has finally failed me.

I've recently hit a problem with Premiere and the above error, which not only occurs on my current file, but also on all of the autosaves. Do anyone know any solutions to this, as all existing ones seem to point towards the autosaves?

Thanks in advance for any assistance you can provide.

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correct answers 1 Correct Answer

Engaged , Aug 14, 2018 Aug 14, 2018
Just send me your file I am able to fix such projects in Adobe premiere pro cc 2020-2019-2018-2017-2015 and below(as you can see here) Just send me an email toor PM me

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Engaged ,
Aug 14, 2018 Aug 14, 2018

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Just send me your file I am able to fix such projects in Adobe premiere pro cc 2020-2019-2018-2017-2015 and below

(as you can see here)

 

Just send me an email to

or PM me

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Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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Thanks for the quick response, Mohsenagha! Will email you the project to you right away.

Fingers crossed you can sort it, as I'm really not looking forward to putting the project back together from scratch.

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Engaged ,
Aug 14, 2018 Aug 14, 2018

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You are so lucky!

Check some good news HERE

Is this familiar to you?

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Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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IT WORKS!!! That's amazing, thank you so much, Mohsenagha!

I really thought I was going to have to rebuild the project from scratch.

Thank you so so so so much!

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New Here ,
Aug 15, 2018 Aug 15, 2018

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Help!!! please same problem here

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Engaged ,
Aug 15, 2018 Aug 15, 2018

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OK Just send your file to me

On Wed, Aug 15, 2018 at 7:55 PM cristiant66088417 <forums_noreply@adobe.com>

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New Here ,
Sep 09, 2018 Sep 09, 2018

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Hey,

I have the exact same problem, I've just sent you an email.

P.s I replied to the wrong person before.

PLEASE HELP!!!!

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New Here ,
Sep 20, 2018 Sep 20, 2018

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Hi, Mohsenagha,

Help, please. I have same problem there. Sent you an email.

Thank you.

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Engaged ,
Sep 20, 2018 Sep 20, 2018

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OK I WILL CHECK IT

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New Here ,
Oct 14, 2018 Oct 14, 2018

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I have a similar issue is there any way you can help i have lost hours of work

Here is the file

WeTransfer

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New Here ,
Oct 14, 2018 Oct 14, 2018

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I cant tell you how much of a life saver you would be

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Engaged ,
Oct 14, 2018 Oct 14, 2018

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I will Check it man.

On Mon, Oct 15, 2018 at 12:07 AM harryr46750693 <forums_noreply@adobe.com>

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New Here ,
Oct 26, 2018 Oct 26, 2018

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Hi ! How are you Mohsenagha!

I have the same problem, the file can't open, my pc turn off from nothing!

I send you my project file to the e-mail you wrote!

I hope you can help me! Thank you so much!

Flavio.

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Engaged ,
Oct 27, 2018 Oct 27, 2018

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I will but right now I am traveling and I can't help you until 30 October

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New Here ,
Dec 02, 2019 Dec 02, 2019

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Hi Mohsen_Aghaei can you help me please , i cant open my important project , i sending you now email ,I would be very grateful, thanks

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New Here ,
Dec 13, 2019 Dec 13, 2019

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Hi Mohsen,

 

Would you be able to assist me with the same issue? I can email the file to you now

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New Here ,
Apr 13, 2020 Apr 13, 2020

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Hi, something went wrong with my project file and I suddenly can't open it. Message says "Unknown error opening file". Through this thread I found Mohsen and his e-mail. He fixed propmptly the project file I sent him.

 

Thank you Mohsen.

 

Premiere Pro CC

GTX 1070 Ti

Intel i7-8700

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New Here ,
Jun 01, 2020 Jun 01, 2020

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Hello Mohsen_Aghaei,

 
Thank you for helping so many people on the adobe forums.  I keep receiving a strange message (see attached screenshot)every time I try and open my project.  I am adding a screenshot.  We have spent hours on this project and would appreciate any guidance.  You definitely seem like a hero on the forums.  Thank you in advance for any and all help. 

Screen Shot 2020-06-01 at 7.50.10 PM.png
 
 
 

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New Here ,
Oct 14, 2020 Oct 14, 2020

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Hello! Please tell me, Do you still fix broken adobe premiere projects?

https://drive.google.com/file/d/1JeYvye_CFOC8fIBweHcDw5vQ4IRGIvfr/view?usp=sharing

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New Here ,
Oct 14, 2020 Oct 14, 2020

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I also encountered this problem. Worked in a project, put the transition and premiere hung and then disconnected. The program was not prompted to open the last not saved version. Unfortunately, the main project file does not work, as well as all autosaves of the current version. I will be very grateful if you can help me solve my problem. I also duplicated your email chooriy@gmail.com. Thanks. Windows 10. Premiere Pro 2020.   PROJECT FILE2020-10-15_09-30-16.png

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New Here ,
Oct 28, 2020 Oct 28, 2020

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Hi, Mohsen,

Help me, please!
I have same problem there and and already sent it to email.

Thank you.

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New Here ,
Sep 09, 2018 Sep 09, 2018

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Hey,

I have the exact same problem, ive just sent you an email.

PLEASE HELP!!!!

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Community Beginner ,
Jan 28, 2019 Jan 28, 2019

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Hi Mohsenagha - I just emailed you a copy of a project file that just started reporting this error when opening this morning. 

If you can help out, I would greatly appreciate it!  And if it's a pretty user-friendly process, maybe share your work-around w/ the rest of us here?

Many thanks!!

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Community Beginner ,
Jan 29, 2019 Jan 29, 2019

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Thank you Mohsenagha.  Project works perfectly now! 

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