Anyone Else Getting No Audio Playback After Opening A Project?

Engaged ,
Apr 13, 2018

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For the past week or so, I've had a strange issue where sometimes when I open a project and try to play the timeline, there's no audio. It happens for every sequence in the project. It's not that the audio is playing and I'm just not hearing it, the audio levels don't even move. It's as if all audio has been muted. The only thing that brings it back is to solo one of the audio tracks and then unsolo it. After that everything starts working again.

Premiere Pro v12.1.0

Windows 10 64-bit

Asus Extreme4 Gen3

Core i7-4930K 3.4GHz

GTX 1080

32GB RAM

2TB SSD OS

8TB Raid 10 Storage

All drivers are up to date.

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1 Correct Answer

Engaged , May 09, 2018
ShaunK321 Engaged , May 09, 2018
Since this is still an issue with the latest update from Adobe, I thought I'd go ahead an post a video showing the workaround of soloing and unsoloing a track to get the audio playing again. Hopefully Adobe will be able to fix the issue soon and we won't have to use a workaround.

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Community Beginner ,
Apr 15, 2018

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Similar issue, for me it's behaving as if tracks 1-3 are muted but they are definitely not.  Track 4 plays fine, and all my audio plays in track 4, so that rules out anything to do with the clips, it's definitely a track issue.  In the other tracks I'm not getting levels to show up or any sound.

Also V12.1.0

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Community Beginner ,
Apr 15, 2018

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Workaround: So far it seems I can drag all my audio down to new tracks and it plays fine.  It's as if some tracks just wont play audio.

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New Here ,
Jul 29, 2018

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oh pleasee help meee. I do have a a problem like yours too !! My audio 1 and 3 are behaving like they muted. Do you have a solution how to fix this??

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LEGEND ,
Apr 15, 2018

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This isn't a commonly reported issue.  You can work through the Troubleshooter below.  Maybe something will help.

Unofficial Premiere Pro Troubleshooting Guide

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Explorer ,
Apr 15, 2018

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It happened today after a crash due to search box, then the sound disappears even there is audio signal in the audio bar. Then I tried to solo one track then un solo it, it worked, I don't know if that is the solution, but there is something wrong.

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Engaged ,
Apr 15, 2018

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For me, the audio goes away completely, showing no signal in the audio bar. I've made a short video to demonstrate what's happening for me:

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Explorer ,
Apr 17, 2018

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Thanks. Same problem here and your solution works for me, too.

Yeah, Adobe.

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Community Beginner ,
May 05, 2018

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Thank you SO SO much for posting this video, ShaunK321. I thought I was losing my mind. Solo-ing and unsolo-ing each audio layer solved the problem. Can't thank you enough.

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New Here ,
Jun 04, 2018

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Thanks dude!

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Engaged ,
Jul 20, 2018

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Thank you so much. I'm having multiple issues that I've assumed could all be fixed with one action. You've eliminated one of them.

Martin

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New Here ,
Jul 23, 2018

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the solo-unsolo method worked for me. Thanks!

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New Here ,
Apr 17, 2018

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I've had the exact same problem. The latest update of PP is not running very well. I can fix the audio issue by toggling the mute or solo button of one of the audio tracks while playing the sequence. All my audio starts playing. The problem comes back occasionally but if I just pick a random track and toggle the mute or solo it comes back.

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Explorer ,
Apr 18, 2018

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It moving the audio clips to the new Audio Tracks does not fix it permanently. Also, I am getting a buzz out of the right channel occasionally, sporadic, when the audio does not play.

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New Here ,
May 15, 2018

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Thanks for this I was about to go manic depressive yesterday after searching every diy premiere audio fix I could but then I found this thread. I missed a deadline bc of this so I hope adobe gets their shit together bc i dont want to have to change editing platforms or miss another deadline over opening a project and having a new problem to deal with. I know its a complex program but the audio issues seem to be a continuous theme over the years from what I read and now this is a new one. Opened my project this morning and I had to waste time trying to get audio to play from certain sections of music bc it would just cut out/in mid track. I really like premiere otherwise.

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Explorer ,
Apr 18, 2018

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On my question it was suggested to create a new project from the sequence. That would be fine if I only had one sequence, not a herd of them.

In any case, it only worked immediately, as once I saved, closed, and reopened the new project I had the same problem. Even going into the Multi-Cam Source Sequence and Solo/Unsolo individual Audio Tracks did not do the trick. Now I have created new Audio Tracks in the Multi-Cam Source Sequence, moved the audio clips to those and it made the Sequence work. Quit and opened and it worked.... So I think I am going to have to go into each Multi-Cam Source Sequence and create new Audio tracks, move the audio clips to those tracks, and Wallah! Hopefully    

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Explorer ,
Apr 19, 2018

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Same issue in 12.1 and 12.1.1

I'm also still getting the glitch issue in both versions. Rapid glitch plays. Only solution (still) is to fill all blank spaces with audio and drop the levels, this is the only way I can resolve this problem right now, but it makes for a messy timeline.

Sample of the issue here

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Explorer ,
Apr 19, 2018

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Not wanting to make any control changes, the audio is not the best. It is recorded from the iMac mic through my speakers. The video is a screen capture using QT.

This video is sped up at times, but pretty much unedited. It shows I do not have any sound playback on one sequence, until I solo and unsolo the two interview tracks. The music track does not play until I unsolo both channels. This audio playback stuck after restart.

I go into an unedited sequence, and same issue.

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Engaged ,
Apr 19, 2018

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Have you tried rendering the audio before playing it? I've found, at times, if I speed up or slow down audio, it gets glitchy until it's rendered.

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Explorer ,
Apr 19, 2018

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The speed up/down is just for the example video of the audio issues, so the video is not 3 minutes long and to get to all the important parts quickly. In any case, yes. It does not change anything. 

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Engaged ,
Apr 19, 2018

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chrisa97474261, sorry I misunderstood what you meant in your previous post. Yeah, looks like you're experiencing the same issue as me. Good to know I'm not the only one

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Community Beginner ,
Apr 19, 2018

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I ran into this the other day.

New audio wouldn't play in the sequence on any track besides track 6. No signal at all.

Copy and pasting everything into a new sequence fixed the issue. There must be something corrupting the track data on Save or Open; I'm not sure when the problem started.

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Explorer ,
May 01, 2018

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This problem occurred for me today after Premiere crashed. Exported video from project also was missing all audio. I messed with the Audio Hardware settings for awhile to no effect. It was only after soloing a track did the audio come back. I un-soloed the track and everything was back to normal. I think this is possibly a new defect in the latest release of Premiere.

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Explorer ,
May 03, 2018

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Overall, if anyone with Adobe is listening, the issues are infuriating. Inconsistent audio bug. What fixes it or works one time does not always work a second. Audio channels do not remain consistent when creating sequences from Multcam syncs, and do not always path logically or correctly. After quitting and restarting, sometimes a sequence will play, sometimes not. Sometimes all one has to do is solo and unsolo all the channels. Sometimes it works, sometimes not. Sometimes you have to go into the Multicam Sync and open it on the timeline and solo and unsolo.

Just a pain for someone using Multicam, which is all I am doing for the next few months.

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Community Beginner ,
May 06, 2018

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Soloing on and off brings the audio back.  We're running three suites here and all having the same problem since recent PP update.  Frustrating that Adobe isn't responding to this.

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