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Hi, I am facing a problem with Premiere Pro:
Since my last project, the program crashes when I try to save the project. First, the whole window freezes and says "not responding". If I wait for a few minutes, it sometimes works again but most of the time the whole software crashes. And, in addition, when I click on "export", it also does not start the export window but stays in the workplace.
Does anyone know this problem? I could not find the specific answer in this community so I hope anyone can help me.
I am using a Dell Precision 5530 with Windows 10 (64 bit) and this hardware:
Intel I9-8950HK w/ 2,9 GHz
32 GB DDR4
NVIDIA Quadro P2000 w/ 4GB
512 GB SSD
Thank you very much in advance!
Samuel
Your system has a little 512 GB SSD, try deleting media cache files from Pr preferences:
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Your system has a little 512 GB SSD, try deleting media cache files from Pr preferences:
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I'm having the same issue. I tried deleting the Media Cache. It didn't help. But now I have an additional error message: " File Importer detected an inconcistency in the file structure". I don't think that is the issue. Just wanted people to know that your suggestion may create an additional errors.