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Hi, as the title suggests- I am trying to edit videos on the go and am having trouble with Asio4all distorting all sound coming into my Sony Headphones.
I have already tried to reinstall the Realtek Drivers- I've uninstalled Asio4all and Premiere Pro and Reinstalled with no resolution.. I couldn't find any solutions online and it doesn't seem like anyone else is having these issues.
Right now I can edit in MME but the Sound Quality isn't the best.
Please help, thank you!
Here are my Laptops Specs:
Asus ROG Zephyrus S GX701 GWR
Windows 10 Home
Premiere Pro 14.3.1 (Build 4S)
Intel Core i7-9750h CPU 2.60hz, 32gb RAM Nvidia RTX 2070
MPEG Movie
No Actual Error Messages
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Not happy at all. Just installed Premiere Pro on my new ASUS Zephyrus G14, alegedley the fastest 14" laptop out today, with Ryzen 9 4900HS 8-core 16-thread CPU and the Nvidia GeForce RTX 2060 Max-Q GPU with 6GB VRAM and 16GB RAM -- and Premiere can't play my files. The sound is garbled and the video stops and stutters.
It says there is a "compatibility error" and to update the driver. But my driver is the latest one. I tried the OP's suggestions, and the sound was different, but it was by no means fixed or usable.
Very disappointed. Fortunately I learned to use Davinci Resolve while I was waiting to transfer my license from my old laptop to the new one -- and looks like I stay the course with the free Resolve and possibly upgrade the the full version. I simply can't believe Adobe is incompatible with my new computer.
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System Components:
Operating System Windows v.10.0.18363.1
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No conflicts to report.
Video AMD Radeon(TM) Graphics v.26.20.14048.2
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No conflicts to report.
Video NVIDIA GeForce RTX 2060 with Max-Q Design v.27.21.14.5167
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1. NVIDIA has identified a bug which causes random crashes in your Adobe application and has provided a fix in driver version 451.77. This driver update is strongly recommended.
URL: https://helpx.adobe.com/premiere-pro/kb/drivers-video-win-nvidia.html
Audio AMD High Definition Audio Device v.10.0.1.16
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No conflicts to report.
Audio EpocCam v.21.31.47.617
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No conflicts to report.
Audio Kinoni Audio Source v.1.3.0.2
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No conflicts to report.
Audio NVIDIA High Definition Audio v.1.3.38.34
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No conflicts to report.
Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.13.0.0
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No conflicts to report.
Audio Realtek(R) Audio v.6.0.8923.1
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No conflicts to report.
Audio Soundcore Liberty Neo Hands-Free AG Audio v.10.0.18362.1
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No conflicts to report.
Audio Soundcore Liberty Neo Stereo v.10.0.18362.356
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No conflicts to report.
Network Bluetooth Device (Personal Area Network) v.10.0.18362.1
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No conflicts to report.
Network Intel(R) Wi-Fi 6 AX200 160MHz v.21.90.3.2
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No conflicts to report.
Network Microsoft Kernel Debug Network Adapter v.10.0.18362.1
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No conflicts to report.
Network Microsoft Wi-Fi Direct Virtual Adapter v.10.0.18362.1
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No conflicts to report.
Network Microsoft Wi-Fi Direct Virtual Adapter #2 v.10.0.18362.1
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No conflicts to report.
Network WAN Miniport (IKEv2) v.10.0.18362.1
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No conflicts to report.
Network WAN Miniport (IP) v.10.0.18362.1
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No conflicts to report.
Network WAN Miniport (IPv6) v.10.0.18362.1
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No conflicts to report.
Network WAN Miniport (L2TP) v.10.0.18362.1
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No conflicts to report.
Network WAN Miniport (Network Monitor) v.10.0.18362.1
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No conflicts to report.
Network WAN Miniport (PPPOE) v.10.0.18362.1
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No conflicts to report.
Network WAN Miniport (PPTP) v.10.0.18362.1
----------------------------------------------------------------------------
No conflicts to report.
Network WAN Miniport (SSTP) v.10.0.18362.1
----------------------------------------------------------------------------
No conflicts to report.
____________________________________________________________________________
Debug database settings:
All settings default value
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I have gone ahead and updated the driver to 451.77, but nothing has changed. Playback is not usable and audio is illegible. I am thoroughly disgusted and begun my move away from relying on Adobe products in earnest now.