'Attach proxies' dialogue box simply not showing up - Premiere freezes

[zach_mead]

I'm working on a fairly big project, and I have created proxy files for all the footage within Adobe Media Encoder. When I go back into Premiere (V 14.3.1) to attach the proxies (right clicking the clip, proxies, attach proxies) - Premiere Pro acts like a dialogue box is popping up but nothing shows up. Then I can't click out of this, can't close Premiere, can't do anything.

I have to then go into the task manager to force quit the program. Has anyone had this issue and how did you fix it?

[Ann Bens · Accepted solution]

Easiest way to make proxies is to right click on the clips in the Project Window > Proxies.

This way you dont have to attach anything. Proxies are already attached when AME is done.

Anyway start with: FAQ: How to reset (trash) preferences. 

[zach_mead]

Hmm, is this a recent update?

I remember specifically having to attach the files. But this seems to be working when I toggle on/off in my timeline.

Thank you.

[Ann Bens]

Nope.

[zach_mead]

Well thank you, you solved this for me!