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Audio in Premier Pro is gone, Help?

New Here ,
Nov 24, 2020 Nov 24, 2020

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So since this morning I can't get my audio to work in premiere pro. I've done everything youtube tells me to do (checking the output of the project, deleting cache, making a new commons file, updating the programme itself, of course I've turned it on and off again and have checked if the audio is muted which it's not)

 

I have the latest version of premiere and am working on a Lenovo Legion. Nothing's wrong with the audio file, it's just the programme. can someone help me out?

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Audio , Error or problem

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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Do you see any meter activity when you play it?

Do you have any third-party audio plugins installed? Even for bluetooth headphones or anything like that? Sometimes that can throw things out of wack.

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New Here ,
Nov 24, 2020 Nov 24, 2020

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Yes I can see the meter activity and I don't have any other plug-ins, just my speakers

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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Take a screen grab of your audio hardware preferences and upload it by dragging the file into your reply.   might give us a clue.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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LATEST

Janne5E5A_0-1606304173984.png

these are from my laptop

 

the audio does work when I connect the audio output to my tv for example with an HDMI

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Community Expert ,
Nov 24, 2020 Nov 24, 2020

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Try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.


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