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Audio issue (Not audio hardware)

New Here ,
Apr 02, 2020 Apr 02, 2020

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Windows 10, PP version 14.0.4.  Audio will not play in PP.  Audio works fine in Audition which is odd too.  Audio from video clips will play without issue in other programs that play videos.

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Audio , Performance

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correct answers 1 Correct answer

New Here , Apr 02, 2020 Apr 02, 2020

Hi...After being frustrated on this I figured it out.  I fixed it, but let me leave this here for someone else if they have this issue.  I had recently downloaded NDI on my computer and changed the playback to NDI, but the audio hardware was on my internal speakers.  

 

Preferences -> Playback -> Changed to Adobe Playback Desktop.  

 

 

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New Here ,
Apr 02, 2020 Apr 02, 2020

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Hi...After being frustrated on this I figured it out.  I fixed it, but let me leave this here for someone else if they have this issue.  I had recently downloaded NDI on my computer and changed the playback to NDI, but the audio hardware was on my internal speakers.  

 

Preferences -> Playback -> Changed to Adobe Playback Desktop.  

 

 

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New Here ,
Apr 30, 2020 Apr 30, 2020

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WOW. Thanks. I was going crazy with the same issue. As well, I had just downloaded NDI and didn't realize my output got hijacked ((smile)). I am back in action. 

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New Here ,
Apr 03, 2020 Apr 03, 2020

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Thank you for taking the time to post that, I also had installed NDI so thanks.

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Community Beginner ,
Jun 26, 2020 Jun 26, 2020

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Your such a lifesaver! I have a deadline in 2 days and I couldn't find a solution. The helpdesk took of the phone, I explained the problem and they just hang up. Thank you so much!

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