Audio issue on new computer

Enthusiast ,
Apr 21, 2021 Apr 21, 2021

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Hi - see below.

audio device error.jpg

I got this new computer and it works great except the audio on the timeline will not come out of my headphones or speaker. As a test I played a YouTube video and it works great, The only problem is with Premiere. Also, when the timeline plays the waveform shows the audio and when I export to MP4 audio is fine during playback.


Any help is appreciated.

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Audio, Error or problem

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 22, 2021 Apr 22, 2021
Input should be set to none. As for the rest might want to update audio driver.

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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How about giving us a screengrab of your Audio hardware prefernces settings?

 

Neil

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Enthusiast ,
Apr 22, 2021 Apr 22, 2021

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Thank you all for your replies. Here are my settings:

 

 

audio hardware settings.jpg

So change the default input to no input right? 

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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Input should be set to none.

As for the rest might want to update audio driver.

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Enthusiast ,
Apr 22, 2021 Apr 22, 2021

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Thank you Ann and everyone. It works - the sound from timeline comes out of my speakers now!

 

Thanks again appreciate it very much!

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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This is a helpful hint. Please try it.

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