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Audio stops after a (short) while (in Premiere)

New Here ,
Oct 22, 2017

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Since I have downloaded Adobe CC 2018 (4.3.0.256) I experience troubles with my audio-track in Premiere.

Audio just stops after a (short) while. From that moment on, the audio meter is also dead.

When I close Premiere and restart, the sound is back for some time.

This issue also occurs in old projects.

Windows 8.1

Intel i7 64-bits

16,0 Gb RAM

Hope someone can help me...

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Audio stops after a (short) while (in Premiere)

New Here ,
Oct 22, 2017

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Since I have downloaded Adobe CC 2018 (4.3.0.256) I experience troubles with my audio-track in Premiere.

Audio just stops after a (short) while. From that moment on, the audio meter is also dead.

When I close Premiere and restart, the sound is back for some time.

This issue also occurs in old projects.

Windows 8.1

Intel i7 64-bits

16,0 Gb RAM

Hope someone can help me...

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8.2K

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Oct 22, 2017 0
New Here ,
Oct 24, 2017

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Having the same problem... Essentially makes Premiere completely unusable right now. Having this issue on my Macbook Pro.

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Oct 24, 2017 0
Adobe Community Professional ,
Oct 24, 2017

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Make sure the clips are properly conformed/indexed before doing anything.

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Oct 24, 2017 0
New Here ,
Oct 24, 2017

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Having the exact same problem on Windows 10...works for about a minute then no more audio, no more metering

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Oct 24, 2017 0
LEGEND ,
Oct 25, 2017

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Oct 25, 2017 0
New Here ,
Nov 13, 2017

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Thank you for your answer. Unfortunately, this does not work.

Try to reinstall. But this also does not work.

What should I do? Wait for an update?

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Nov 13, 2017 0
LEGEND ,
Nov 13, 2017

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Let's get the full details.

How To Ask For Help

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Nov 13, 2017 0
New Here ,
Nov 23, 2017

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This is going to cost way too much time. At my office I now work with an older version. At home I am looking for an alternative (and wait for Adobe to fix this bug).

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Nov 23, 2017 0
Adobe Employee ,
Jan 08, 2018

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Hi TheoD,

If you are on WIN8, you should not be having this trouble. Can you try this issue in a brand new project and report back the results?

Thanks,
Kevin

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Jan 08, 2018 0
New Here ,
Nov 22, 2017

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Same here... premiere pro totaly useless for now and no way to use the old premiere cc2017 .... this need a fix and quick !!!! I can't figure out how such a fail as pass through test ... The audio clips (wav) works, but after a short time, the audio of the videos is totaly silent.... (the only audio ones continue to work)... ??? WTF

here on Mac osX sierra...

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Nov 22, 2017 0
New Here ,
Nov 22, 2017

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back to CC2017 ... it works again... will not swich to 2018 until this problem is resolved... (what a loss of time trying to make it work... )

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Nov 22, 2017 0
New Here ,
Nov 23, 2017

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I have also concluded that it costs too much time. At my office I now work with an older version. At home I am looking for an alternative (and wait for Adobe to fix this bug).

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Nov 23, 2017 0
Adobe Employee ,
Jan 08, 2018

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Entoine87,

Check Step 14: Troubleshooting linking and importing errors with MTS and MP4 files after updating to Premiere Pro C...

Let us know if that works for you.

Thanks,
Kevin

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Jan 08, 2018 0
New Here ,
Jan 27, 2018

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I tried this but it did not work.

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Jan 27, 2018 0
New Here ,
Nov 02, 2018

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Hello,

Audio sudenly stopped working in premkiere, i can see audio meter, there is oviecly a signal, but there is no output. i can't hear it. Also can't working . First there was an error like....you don't have an audio codec? and than was ok for a few days...and than, it just stopped working.

Don't know why, everything was ok, till' now.......what should i do?

Pease help.

thanks

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Nov 02, 2018 0
New Here ,
Apr 21, 2018

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Also on Mac osX Sierra with the same problem. A quick fix is to copy and paste the timeline into another sequence with the same settings. Audio suddenly works again, but will stop again after awhile. Really really really annoying and unacceptable. Just got the notice that Adobe is raising its monthly fee for CC. How you can raise fees for broken products, I don't know. Fix this, Adobe!!!!!

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Apr 21, 2018 1
New Here ,
Jan 01, 2018

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This issue also occurs for me. I'm running the latest Premiere Pro CC 2018 (12.0.0 Build 224) on Windows 10 Pro, and the audio will work momentarily, and then simply stop working. Restarting PP will fix the issue, but only for a moment. The audio cuts out quickly, and usually dies after the first time I stop and restart playing any piece of media. I wanted to reply to this to let Adobe know that this is still an ongoing issue.

Custom PC (Powerspec)

Windows 10 Pro

Intel i7-7700k, 16GB RAM

GeForce 1080Ti

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Jan 01, 2018 0