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Audio tracks missing from exported file Premiere 2019

New Here ,
Jul 22, 2020

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I have tried all the forum suggestions. 

IT S NOT WORKING and i call and i get NO HELP

I am working for months on my documentary.

I finished editing and well i exported it. 

My final Product is missing music tracks.

1- I have been advised to avoid using the audio amelioration that adobe premiere 2019 proposed to adjust it arround my dialogues.

So  : Here we go, let's do it all AGAIN with just controlling volume levels...

On my editing program its just working fine but. I render and i export

 

SAME PROBLEME

 

So now what am i supposed to do. this is not a probleme that i am causing this is definitly a probleme with the softwar and noone seems to be helping me out. it s just tons of time to work arround to call and to try this and that. 

 

2- Have been adviced to export the audio alone.

Done but NOT WORKIng it s still missing parts of my music... some of them work in the first few minutes and then no music.

 

What am i supposed to please.

My documentary is 70 minutes, so i want now to just export the audio

Topics

Audio, Editing, Error or problem, Export, How to

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Audio tracks missing from exported file Premiere 2019

New Here ,
Jul 22, 2020

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I have tried all the forum suggestions. 

IT S NOT WORKING and i call and i get NO HELP

I am working for months on my documentary.

I finished editing and well i exported it. 

My final Product is missing music tracks.

1- I have been advised to avoid using the audio amelioration that adobe premiere 2019 proposed to adjust it arround my dialogues.

So  : Here we go, let's do it all AGAIN with just controlling volume levels...

On my editing program its just working fine but. I render and i export

 

SAME PROBLEME

 

So now what am i supposed to do. this is not a probleme that i am causing this is definitly a probleme with the softwar and noone seems to be helping me out. it s just tons of time to work arround to call and to try this and that. 

 

2- Have been adviced to export the audio alone.

Done but NOT WORKIng it s still missing parts of my music... some of them work in the first few minutes and then no music.

 

What am i supposed to please.

My documentary is 70 minutes, so i want now to just export the audio

Topics

Audio, Editing, Error or problem, Export, How to

Views

38

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 22, 2020

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Are you hearing it correctly within Premiere?

 

How about a screen-grab of your timeline panel, drag/dropped onto the text reply box so we can see it?

 

And another showing the Export dialog with the settings you've tried?

 

We are simply other users, trying to puzzle out a trouble that you're having. You have to give us more information to be able to offer useful suggestions.

 

 

Neil

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New Here ,
Jul 23, 2020

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Hi there

i finally was able to solve the problem with the phone technical operator. 

the solution was to work on adobe premiere 2020. That fixed the problem as it seems that the 2019 was having issues.

 

i also exported using encoder now.

 

thx for the help

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