Audio tracks out of sync

[bloggersa56633597]

Hello everyone!

Since last week the audio of my mp4 videos is out of sync. When I import the video the audio often is way ahead of the film. So people are talking out of sync. I already tried to clear the cache and I re-installed Premiere pro but it keeps happening in every project and sequence.

How can I fix this? Thanks in advance!

[THiRDiPHOTO]

I am having the same isssues and read many forums, other advice and have yet to fnd a solution. Any luck on your end?

[Richard M Knight]

Is your footage variable frame rate?

[Peru Bob]

As Richard suggested:

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y