Auto Update cleaned all my previous versions

New Here ,
Mar 15, 2021 Mar 15, 2021

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I have always set up my system to keep old versions due to past problems with new versions. But I woke up to see all my versions from CS6 with encore for creating DVD gone and 2021 installed. I am trying to install the older version and they are not showing up. I will try system restore to days back and see if I am lucky. On the latest Adobe installer the previous version only shows 14.9 making it impossible to install older versions.

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Adobe Community Professional ,
Mar 15, 2021 Mar 15, 2021

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Auto update is a setting in the CC desktop app you can turn on or off.

I suggest you turn off auto update and install manually in the future.

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New Here ,
Mar 15, 2021 Mar 15, 2021

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Thanks Ann

I took off the remove old versions option as I prefer the auto-updates. Thanks

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Adobe Community Professional ,
Mar 15, 2021 Mar 15, 2021

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I was burned by this once. I had auto-update turned off, but something changed and all my old versions were wiped out.

 

After that, I am meticulous about creating a clone of my system to reinstall if updates go wonky.

 

But even without an immediate clone, I keep good backups and recently had issues that required a roll back to the last Windows 10 update to fix some (non-Adobe) problems.

 

Stan

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New Here ,
Mar 15, 2021 Mar 15, 2021

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So far 14.9 and 15 are working good and trying to get my plugins from previous versions working. Now I have to stop using encore and making DVDs to those who need them and offer the USB Flash Drives.

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