I recently updated to Premiere Pro 2017. After this update, it seems like all audio files (waw and mp3) that I import to Premiere Pro have really bad quality. It sounds kind of "scratchy". However, when I listen to the files through Adobe Audition or for example Windows Media Player or similar they all sound very good. So I guess something must be wrong with Premiere Pro?!
I have emptied all media cache files (including the trash folder) but it still doesn't work, the audio quality stays bad. Can someone please help me?
Thank you Simon!
Have you tried the step instructed by Jim Simon, Please let us know the status of the issue.
Yes, thanks, the issue is resolve through deleting the media cache. Thanks!
On Wed, Mar 1, 2017 at 10:15 AM, Vidya Sagar <firstname.lastname@example.org>
Glad the issue is resolved. Thanks for letting us know.