Over the last day or two, customers and colleagues have reported that the latest NVIDIA driver that recently became available could be causing instability and export issues with Premiere Pro 14.8 and Windows users that operate with a NVIDIA GPU.
If you have installed it, try installing NVIDIA "Studio Driver" instead. It has been reported that installing the Studio driver solves the issue, and that is what we are currently recommending.
If you are continuing to have trouble after installing the Studio driver, please file a bug on User Voice or create a new post.
Thanks,
Kevin
Premiere Pro Community Digest
Hello Premiere Pro Community! Here are your community highlights for December 2020.
Let's recap the highlights of December.
- Premiere Pro 14.7 was released.
- More premium content from Adobe MAX was added to the Premiere Pro forum with new skill building tutorials from the following experts.
- Richard Harrington: Premiere Pro Basics - 3 Part Series
- Luisa Winters: Editing Faster and Smarter in Premiere Pro - 3 Part Series
- Christine Steele: Tips for a Smoother Workflow in Premiere Pro
- Christine Steele: Enhancing Video Interviews: Quick Tips for Making Better Talking Heads
- Elyjah Wilbur: City of Roseville: Using Video and Social to Engage Residents in Local Issues
- For all the sessions go here: MAX 2020 Sessions.
- Premiere Pro Beta is running natively on M1 chip.
- Released right before Christmas. Thanks Santa!
- Five editing tips Adam Epstein learned from his time at SNL
- Motion Picture & Television Fund combats isolation among seniors with a lineup of live broadcast
- How Amber Torrealba is making a splash, in and out of the water
- 15 can’t-miss commercials of 2020
No new features for 14.7.
Premiere Pro Beta New Features
Some new features are now ready for testing in Premiere Pro Beta. Have a new MacBook Pro with a Silicon M1 chip? You're in luck!
Top Troubleshooting Threads (14.7)
- Can't marquee select clips in track
- Labels missing
- Audio fades are not linear
- Crash or hang when adding a track
Cool New How-to Content
Here are some great new "How To" technique threads, videos, and other stuff you may find interesting. If you have a cool tutorial or technique to share with the community, please drop Kevin a message.
Need Maximum Render Quality in Premiere Pro 2020?
By Paul Murphy, "The Premiere Pro"
Video Masterclass | ICYMI - 2020 Release Features of Premiere Pro
By Jason Levine
HOW to use CURVES in Premiere Pro
By Editors Keys
3 Tips to improve your Speed Ramps // Adobe Premiere Pro
By Trevor Bobyk
5 BLENDING Effects in Premiere Pro (super cool stuff!)
By Cinecom.net
Stan Jones, a long time Premiere Pro community member, has provided a wealth of information and helpful assistance for eons.
At over 15,600 posts, Stan has been the one of the most valuable ACPs we have on the Premiere Pro forums. Stan is especially helpful with the black arts of creating DVDs, encoding, and captions. In fact, Stan was the top poster on the former Encore forum for ages. You can rely on him for solving such problems, but also takes on a lot of other diverse issues that require a lot of effort and energy to solve. He's always been approachable and friendly to all on these forums, and that is also appreciated.
In speaking with Stan, I learned his video interests stems from watching his father shoot 16mm film back in the 1940s. Naturally, photography and videography became Stan's hobbies, and for a time, he was an event videographer. He started with Premiere Pro in the Pinnacle DV500 days. Old school! Interesting to note that his main occupation was as a clinical psychologist. These days, one of his newer hobbies is pickleball, which is like a hybrid of tennis and paddle ball. Stan says he has a lot of fun with that. I'd love to try it!
On behalf of Adobe and the entire community, thank you, Stan for all you've done.
Past Digests
Premiere Pro August 2020 Community Digest
Premiere Pro September 2020 Digest
Premiere Pro October 2020 Digest
Premiere Pro November 2020 Digest
Premiere Pro Community Digest — December
- It is recommended for all users.
- If you are experiencing any issues, please create a new post explaining your issue so we can help.
- If you have a bug to report or any complaint please do that on User Voice.
New Features in Premiere Pro 14.8
Documentation on the new features is here. New features and enhancements in the January 2021 (version 14.8) release of Premiere Pro.
Timecode Support for Non-Standard Frame Rates
Added support to display and use any non-standard frame rate timecodes, such as 120fps, 240fps or VFR clips.
Color Space and Gamma Changes
The default working color space and Gamma curve has been modified for all RED files.
Performance improvements
Performance improvements in H.264/HEVC encoding for TigerLake processors (11th generation Intel Core mobile processors).
Fixed issues in Premiere Pro 14.8
- Home screen panels don’t resize correctly with high resolution displays.
- Improved stability when quitting immediately from Home Screen.
- Marquee selection fails to select video track.
- Images are squeezed horizontally when scaled below 50% in non-square pixel aspect ratio sequence.
- Media Browser icons appear incorrect on macOS Big Sur.
- Block noises when importing some Canon MP4 files.
- Application may hang when changing playback setting to software only with ProRes RAW on macOS.
- DVCPro HD file fails to import.
Complete documentation
Known issues: Windows PCs with NVIDIA GPUs need the Studio Ready driver. download it here. The latest Game Ready driver is causing issues, like computer lock up and unexpected behavior.
We used to have our video content spread out across a few different Twitter handles, but we've restructured with you in mind! By the end of this month, all Twitter conversations will be happening @AdobeVideo.
Join us there to stay up-to-date with changes to the application and opportunities to connect with other artists like you! We hold contests, share tutorials, and collect feedback for future improvements. By consolidating the Twitter handles, we're hoping creators of all types will share their work – we can all learn from each other!
Check it out, see if it suits you!
With the release of Premiere Pro version 14.2, you can take advantage of dedicated H.264 and H.265 (HEVC) encoders provided by NVIDIA and AMD on Windows-based systems. These encoders can accelerate the encoding (export) performance when using H.264 and H.265 (HEVC) codecs in the export settings.
To enable Hardware Encoding, navigate to Export Settings and select H.264 or H.265 as Format.
Under the Video tab scroll down to Encoding Settings and set Performance to Hardware Encoding.
Also, enable Hardware accelerated encoding and decoding from Premiere Pro preferences.
For the Hardware Encoding to work, ensure that you have NVENC supporting NVIDIA GPU or AMD VCE/VCN supporting AMD GPU.
Refer to this link to check if your NVIDIA GPU supports H.264/H.265 encoding.
https://developer.nvidia.com/video-encode-decode-gpu-support-matrix
Please, note that a few of the Pascal, Maxwell and Kepler series NVIDIA GPUs don't support the H.264/H.265 encoding. NVIDIA GPU based Hardware Encoding won't be available on these GPUs.
Though, if you have an Intel CPU with Quick Sync support, then that can be used for Hardware Encoding (but it might not be as fast as NVIDIA based encoding).
To check for AMD GPUs that support H.264/H.265 encoding, please refer to this link.
https://www.amd.com/en/products/specifications/graphics
Also, please ensure that you have the latest NVIDIA/AMD drivers installed on your system. If after installing the latest driver you are still not able to utilize Hardware Encoding, try doing a clean installation of GPU drivers. Here is how to do it.
Here are a few points to remember while using Hardware Encoder.
- If Premiere Pro noticed any problem with the GPU driver, then the Hardware Encoding option might get disabled. Try updating or doing a clean installation of the GPU driver.
- Premiere Pro will use only one GPU for Hardware Encoding.
- AME can use two cards if one is Intel and one is Nvidia in case of Parallel encoding.
- A higher CPU utilization might be observed during the Export if software decoder is used for the source files (like for MXF, R3D, ProRes) or if multiple non‐GPU accelerated effects are used.
- Hardware encoder performance may change as per CPU and GPU combination.
- Some features are not supported for Hardware Encoding like VBR 2 pass and 5k & 8K export for H.264.
If you are getting this error while selecting Hardware Encoding, try changing the above-mentioned export parameters. - On macOS, Hardware Encoding is done through Video Toolbox. There is no change on macOS based systems with regards to Hardware Encoding in Premiere Pro 14.2.
(to be able to use Hardware Encoding on macOS, please ensure to have macOS 10.13.5 or later).
Hope it helps in answering your questions related to the new Hardware Encoding in Premiere Pro v14.2.
Thanks,
Sumeet
We have received several reports where some individuals in the community are posing as Adobe Employees. These individuals are falsely representing who they are to gain your trust, and possibly access to your computer or personal information by offering to help troubleshoot issues.
Here are 3 Easy ways you can identify Adobe Staff:
➊ All Adobe Staff have a RED ADOBE BADGE below their profile picture and an Adobe logo after their username. This staff badge is visible on Adobe Staff profile pages, original posts and reply threads.
➋ Genuine Adobe emails are always __________@adobe.com
➌ Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions.
Report abuse or suspicious behavior to: phishing@adobe.com
Over the last day or two, customers and colleagues have reported that the latest NVIDIA driver that recently became available could be causing instability and export issues with Premiere Pro 14.8 and Windows users that operate with a NVIDIA GPU.
If you have installed it, try installing NVIDIA "Studio Driver" instead. It has been reported that installing the Studio driver solves the issue, and that is what we are currently recommending.
If you are continuing to have trouble after installing the Studio driver, please file a bug on User Voice or create a new post.
Thanks,
Kevin
Premiere Pro Community Digest
Hello Premiere Pro Community! Here are your community highlights for December 2020.
Let's recap the highlights of December.
- Premiere Pro 14.7 was released.
- More premium content from Adobe MAX was added to the Premiere Pro forum with new skill building tutorials from the following experts.
- Richard Harrington: Premiere Pro Basics - 3 Part Series
- Luisa Winters: Editing Faster and Smarter in Premiere Pro - 3 Part Series
- Christine Steele: Tips for a Smoother Workflow in Premiere Pro
- Christine Steele: Enhancing Video Interviews: Quick Tips for Making Better Talking Heads
- Elyjah Wilbur: City of Roseville: Using Video and Social to Engage Residents in Local Issues
- For all the sessions go here: MAX 2020 Sessions.
- Premiere Pro Beta is running natively on M1 chip.
- Released right before Christmas. Thanks Santa!
- Five editing tips Adam Epstein learned from his time at SNL
- Motion Picture & Television Fund combats isolation among seniors with a lineup of live broadcast
- How Amber Torrealba is making a splash, in and out of the water
- 15 can’t-miss commercials of 2020
No new features for 14.7.
Premiere Pro Beta New Features
Some new features are now ready for testing in Premiere Pro Beta. Have a new MacBook Pro with a Silicon M1 chip? You're in luck!
Top Troubleshooting Threads (14.7)
- Can't marquee select clips in track
- Labels missing
- Audio fades are not linear
- Crash or hang when adding a track
Cool New How-to Content
Here are some great new "How To" technique threads, videos, and other stuff you may find interesting. If you have a cool tutorial or technique to share with the community, please drop Kevin a message.
Need Maximum Render Quality in Premiere Pro 2020?
By Paul Murphy, "The Premiere Pro"
Video Masterclass | ICYMI - 2020 Release Features of Premiere Pro
By Jason Levine
HOW to use CURVES in Premiere Pro
By Editors Keys
3 Tips to improve your Speed Ramps // Adobe Premiere Pro
By Trevor Bobyk
5 BLENDING Effects in Premiere Pro (super cool stuff!)
By Cinecom.net
Stan Jones, a long time Premiere Pro community member, has provided a wealth of information and helpful assistance for eons.
At over 15,600 posts, Stan has been the one of the most valuable ACPs we have on the Premiere Pro forums. Stan is especially helpful with the black arts of creating DVDs, encoding, and captions. In fact, Stan was the top poster on the former Encore forum for ages. You can rely on him for solving such problems, but also takes on a lot of other diverse issues that require a lot of effort and energy to solve. He's always been approachable and friendly to all on these forums, and that is also appreciated.
In speaking with Stan, I learned his video interests stems from watching his father shoot 16mm film back in the 1940s. Naturally, photography and videography became Stan's hobbies, and for a time, he was an event videographer. He started with Premiere Pro in the Pinnacle DV500 days. Old school! Interesting to note that his main occupation was as a clinical psychologist. These days, one of his newer hobbies is pickleball, which is like a hybrid of tennis and paddle ball. Stan says he has a lot of fun with that. I'd love to try it!
On behalf of Adobe and the entire community, thank you, Stan for all you've done.
Past Digests
Premiere Pro August 2020 Community Digest
Premiere Pro September 2020 Digest
Premiere Pro October 2020 Digest
Premiere Pro November 2020 Digest
Premiere Pro Community Digest — December
- It is recommended for all users.
- If you are experiencing any issues, please create a new post explaining your issue so we can help.
- If you have a bug to report or any complaint please do that on User Voice.
New Features in Premiere Pro 14.8
Documentation on the new features is here. New features and enhancements in the January 2021 (version 14.8) release of Premiere Pro.
Timecode Support for Non-Standard Frame Rates
Added support to display and use any non-standard frame rate timecodes, such as 120fps, 240fps or VFR clips.
Color Space and Gamma Changes
The default working color space and Gamma curve has been modified for all RED files.
Performance improvements
Performance improvements in H.264/HEVC encoding for TigerLake processors (11th generation Intel Core mobile processors).
Fixed issues in Premiere Pro 14.8
- Home screen panels don’t resize correctly with high resolution displays.
- Improved stability when quitting immediately from Home Screen.
- Marquee selection fails to select video track.
- Images are squeezed horizontally when scaled below 50% in non-square pixel aspect ratio sequence.
- Media Browser icons appear incorrect on macOS Big Sur.
- Block noises when importing some Canon MP4 files.
- Application may hang when changing playback setting to software only with ProRes RAW on macOS.
- DVCPro HD file fails to import.
Complete documentation
Known issues: Windows PCs with NVIDIA GPUs need the Studio Ready driver. download it here. The latest Game Ready driver is causing issues, like computer lock up and unexpected behavior.
We used to have our video content spread out across a few different Twitter handles, but we've restructured with you in mind! By the end of this month, all Twitter conversations will be happening @AdobeVideo.
Join us there to stay up-to-date with changes to the application and opportunities to connect with other artists like you! We hold contests, share tutorials, and collect feedback for future improvements. By consolidating the Twitter handles, we're hoping creators of all types will share their work – we can all learn from each other!
Check it out, see if it suits you!
With the release of Premiere Pro version 14.2, you can take advantage of dedicated H.264 and H.265 (HEVC) encoders provided by NVIDIA and AMD on Windows-based systems. These encoders can accelerate the encoding (export) performance when using H.264 and H.265 (HEVC) codecs in the export settings.
To enable Hardware Encoding, navigate to Export Settings and select H.264 or H.265 as Format.
Under the Video tab scroll down to Encoding Settings and set Performance to Hardware Encoding.
Also, enable Hardware accelerated encoding and decoding from Premiere Pro preferences.
For the Hardware Encoding to work, ensure that you have NVENC supporting NVIDIA GPU or AMD VCE/VCN supporting AMD GPU.
Refer to this link to check if your NVIDIA GPU supports H.264/H.265 encoding.
https://developer.nvidia.com/video-encode-decode-gpu-support-matrix
Please, note that a few of the Pascal, Maxwell and Kepler series NVIDIA GPUs don't support the H.264/H.265 encoding. NVIDIA GPU based Hardware Encoding won't be available on these GPUs.
Though, if you have an Intel CPU with Quick Sync support, then that can be used for Hardware Encoding (but it might not be as fast as NVIDIA based encoding).
To check for AMD GPUs that support H.264/H.265 encoding, please refer to this link.
https://www.amd.com/en/products/specifications/graphics
Also, please ensure that you have the latest NVIDIA/AMD drivers installed on your system. If after installing the latest driver you are still not able to utilize Hardware Encoding, try doing a clean installation of GPU drivers. Here is how to do it.
Here are a few points to remember while using Hardware Encoder.
- If Premiere Pro noticed any problem with the GPU driver, then the Hardware Encoding option might get disabled. Try updating or doing a clean installation of the GPU driver.
- Premiere Pro will use only one GPU for Hardware Encoding.
- AME can use two cards if one is Intel and one is Nvidia in case of Parallel encoding.
- A higher CPU utilization might be observed during the Export if software decoder is used for the source files (like for MXF, R3D, ProRes) or if multiple non‐GPU accelerated effects are used.
- Hardware encoder performance may change as per CPU and GPU combination.
- Some features are not supported for Hardware Encoding like VBR 2 pass and 5k & 8K export for H.264.
If you are getting this error while selecting Hardware Encoding, try changing the above-mentioned export parameters. - On macOS, Hardware Encoding is done through Video Toolbox. There is no change on macOS based systems with regards to Hardware Encoding in Premiere Pro 14.2.
(to be able to use Hardware Encoding on macOS, please ensure to have macOS 10.13.5 or later).
Hope it helps in answering your questions related to the new Hardware Encoding in Premiere Pro v14.2.
Thanks,
Sumeet
We have received several reports where some individuals in the community are posing as Adobe Employees. These individuals are falsely representing who they are to gain your trust, and possibly access to your computer or personal information by offering to help troubleshoot issues.
Here are 3 Easy ways you can identify Adobe Staff:
➊ All Adobe Staff have a RED ADOBE BADGE below their profile picture and an Adobe logo after their username. This staff badge is visible on Adobe Staff profile pages, original posts and reply threads.
➋ Genuine Adobe emails are always __________@adobe.com
➌ Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions.
Report abuse or suspicious behavior to: phishing@adobe.com
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