Beug

New Here ,
Jun 04, 2021 Jun 04, 2021

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Bonjour, mon Premiere pro ne veut plus se lancer et quand il est lancé il ne veut plus faire le rendu de progression, de plus impossible de le désinstaller et de le réinstaller.

Aide-moi svp....

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Crash, Error or problem, Export

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Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

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Hi Mysticc,

 

Sorry to hear about that. We'd need more details to understand the issue properly.

Do you get any error message when trying any of the operations that you mentioned? If so, please share the screenshots. What are your system specifications (CPU, GPU, RAM, OS)? Also, what's the exact version of Premiere Pro you're using: https://community.adobe.com/t5/premiere-pro/faq-how-to-find-the-exact-version-of-premiere-pro-you-re... 

You could try resetting the preferences as basic maintenance: https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

We're here to help.

 

Thanks,

Nishu

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Adobe Employee ,
Jun 07, 2021 Jun 07, 2021

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Hi Mysticc,

 

Were you able to solve the problem?

Let us know.

 

Thanks,

Nishu

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