• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Big Sur 11.4 update coincidental with hard crashes upon export

Explorer ,
Jun 01, 2021 Jun 01, 2021

Copy link to clipboard

Copied

Is anyone else having a hard crash issue after the latest Big Sur update? If I'm attempting to export an in/out selection from a feature-length clip the app chokes the processor, and all I can is watch the clock hitch until it finally seizes everything. I've attached a small clip of the seconds display, as an indicator of aberrant behavior I've never experienced in years of using this software.

TOPICS
Crash , Error or problem , Export , Freeze or hang , Hardware or GPU

Views

236

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

We're sorry about the poor experience. Let us know the version of Premiere Pro & the system specs (CPU, GPU & RAM). Have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's exporting properly?

 

Thanks,

Sumeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines