black mirror during playback

New Here ,
Jan 27, 2021 Jan 27, 2021

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Hi i'm facing this problem when usign premiere pro.

When i put play to check my edit, my screen suddenly goes black as if the computer was put in stand by mode. The ventilation fans start to run at full speed and then stop after about ten seconds. 

As soon as I press the space bar the computer wakes up and playback continues to go on. 

Has anyone already had this problem? 

Here's my tech specs : MacBook Pro (15-inch, 2018) running Mojave 10.14.6 , 

2,6 GHz Intel Core i7, RAM 16 GB 2400 MHz DDR4, GPU Radeon Pro 560X 4 GB - 

Intel UHD Graphics 630 1536 MB.

Premiere Pro 2020 14.6.0 (build 51)

thanks in advance for your help

 

Edo 

TOPICS
Crash, Error or problem, Freeze or hang, Performance

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Adobe Community Professional ,
Jan 27, 2021 Jan 27, 2021

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Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
••for Premiere Pro use the STUDIO driver, not the GAMING driver
•••such as https://www.nvidia.com/en-us/drivers/results/167762/

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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Adobe Community Professional ,
Jan 27, 2021 Jan 27, 2021

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Windows? He is on a Mac.

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New Here ,
Jan 27, 2021 Jan 27, 2021

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thanks for your advice but i'm working on a mac book pro

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