Black preview screen when CUDA is turned on

New Here ,
Mar 13, 2021 Mar 13, 2021

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Hey! I have a RTX2080 super video card. When editing, I turn on the mercury playback engine gpu acceleration (CUDA) in the project settings. I work fine for a couple of hours, but then the preview window just goes black when the video card heats up to about 60 degrees.
Today this mode was enough for me for a couple of minutes, then the screen turned black again. I switched to mercury playback engine software only. And it became unbearable to work, as everything hangs.

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Error or problem, Freeze or hang

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Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

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Make sure you installed the latest Studio driver from Nvidia website.

https://www.nvidia.com/Download/driverResults.aspx/170889/en-us

 

If this is a notebook raise it so air can go under for cooling.

 

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New Here ,
Mar 28, 2021 Mar 28, 2021

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I have a stationary computer. Unfortunately, installing this driver didn't help(( But thanks for the answer anyway.

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