Black Screen During Transition

New Here ,
Apr 07, 2020 Apr 07, 2020

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I have a recurring issue since I updated Premiere Pro to the 2020 version. I have a zoom in transition that appears to work when I playback on the timeline. But when I export the video, the second half of the transition (the start of the second clip) becomes a solid black screen. I didn't have issues with this transition before I updated to the latest 2020 release.

 

The transition was originally downloaded, but I've even tried creating the transition from scratch in Premiere and the same thing keeps happening...

 

Any idea how to fix this?

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Anywhere, Export, Performance

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Adobe Community Professional ,
Apr 07, 2020 Apr 07, 2020

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Try resetting the preferences:
https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Thanks for these suggestions. I tried everything you wrote. The transition still plays fine on the timeline, but after exporting, I can now see the first few frames of the 2nd half of the transition but then it flickers between a black screen, then a black and white image of my clip, then back to black...

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New Here ,
Apr 07, 2020 Apr 07, 2020

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In my effects bin, I can see that the first part of the transition is an accelerated effect whereas the second half is not... does this indicate something else I should be looking to fix?Screen Shot 2020-04-07 at 1.24.13 PM.png

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Adobe Community Professional ,
Apr 07, 2020 Apr 07, 2020

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Does it happen both with direct export and using the Adobe Media Encoder queue?

Does it happen if you disable GPU acceleration?

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Adobe Community Professional ,
Apr 07, 2020 Apr 07, 2020

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Try Preferences > Audio Hardware and set Input to None.

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New Here ,
Apr 07, 2020 Apr 07, 2020

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Thanks for the added suggestions. It's still happening even after trying everything you suggested...

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Adobe Community Professional ,
Apr 07, 2020 Apr 07, 2020

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Can you post a screenshot of your timelime?

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New Here ,
Apr 07, 2020 Apr 07, 2020

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So I went through your suggestions again and this time when I changed the video renderer, I was able to export the video without the black screen showing up. By changing the video renderer, does this impact the quality of the exported video? Right now I've set it to 'Mercury Playback Engine GPU Acceleration (OpenCL) - Deprecated'

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Adobe Community Professional ,
Apr 08, 2020 Apr 08, 2020

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That indicates that you have a video card or driver issue.

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

 

The quality should be the same.

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New Here ,
Feb 13, 2021 Feb 13, 2021

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Screenshot 2021-02-13 203929.png

Sir the same problem is coming in my PC too. I tried installing the graphic driver again but it didn't solve the problem. Whenever I render the video through software the output comes normal but whenever I render through a Graphic card there's a black screen during the transition period. If u have any other option kindly help me out. Btw in my case, the screen is always black on the timeline but when I render through software the output comes normal but not on the graphic card.

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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What graphics card and what driver number?

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New Here ,
Feb 13, 2021 Feb 13, 2021

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Screenshot 2021-02-13 214441.png

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Adobe Community Professional ,
Feb 13, 2021 Feb 13, 2021

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There have been several drivers released since your current driver:

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-r5-series/amd-radeon-r5-300-seri...

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New Here ,
Feb 14, 2021 Feb 14, 2021

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new.pngss.pngAs u said Updated all the drivers still the same problem.

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New Here ,
Feb 16, 2021 Feb 16, 2021

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Help me out bro.

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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Try unchecking Composite in linear color in the sequence settings.

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New Here ,
Feb 17, 2021 Feb 17, 2021

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unchecked what u said. Now it works for some transitions while others are still black.

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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Please do not highjack a thread. Make a new post under your own name.

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