Black Screen on GPU Acceleration

New Here ,
Oct 18, 2020

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Okay. I have researched every post I could find about this issue and I am creating this post because I need a better solution than the ones I have found. 

 

Whenever I select CUDA in the project settings aa opposed to Software, I get a black screen on my source files and playback. I have already went into my preferences and adjusted all the settings to enable GPU acceleration. I have tried both the most up-to-date Gaming/Studio drivers since the timing of this post. 

 

I cannot see my 5K R3DCODE footage unless I use software only. I, like many others do not want to use software encoding. I want to use my hardware. I input my source files into NLEs like After Effects, DaVinci Resolve, REDCINE PRO and can access and enable GPU acceleration and encoding without black screen or playback issues. This problem is specifically isolated on Premiere Pro and I am having little to no luck finding the proper solution.

 

SYSTEM:

 

WINDOWS 10 HOME

AMD THREADRIPPER 3960X 

MSI VENTUS 3X 3080 

64GB GSKILL DDR4 3200

2TB VIPER GEN 4 

 

TOPICS
Error or problem, Hardware or GPU, Import, Performance

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New Here ,
Oct 19, 2020

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I'm having the same issue. When I have the Renderer set to CUDA setting or the "Enable Hardware Accelerated encoding and decoding (requires restart) selected, the .R3D files don't display in my program window.

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New Here ,
Oct 19, 2020

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I have the new RTX 3080 video card btw.

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Adobe Community Professional ,
Oct 22, 2020

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Are you on the latest drivers? I know Nvidia recently fixed some of the bugs with the 3080.

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New Here ,
Oct 22, 2020

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Yes.

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Adobe Community Professional ,
Oct 22, 2020

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Could try a clean install of the drivers as well

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New Here ,
Nov 19, 2020

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I have the same issue with the 3090. Latest november studio drivers did not fix it. 

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New Here ,
Jan 06, 2021

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I've recently also been having the same issue for a few months now and still have not found a fix for it and I'm rocking a 2070 Super so its definitely not an issue specifcally with the 30 series gpus.

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New Here ,
Jan 09, 2021

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Same issue with 1070Ti, already did clean install with most updated drivers...

Might finally push me to move to FCX...

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Explorer ,
Jan 29, 2021

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has anyone found a fix for this? 2k on a 3090 and its pretty much worthless at this point.

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New Here ,
Mar 02, 2021

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Hi, hopefully you found a fix, if not, what worked for my was underclocking it below the factory overclock on msi afterburner, seems to have worked on my 1660

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New Here ,
Feb 13, 2021

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Hello, same problem with 2070 Super and all the latest drivers and software. I will formatted my PC hoping that this will fix the problem because I have tried everything ...

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New Here ,
Feb 24, 2021

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Have you overclocked your graphics card at all?

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New Here ,
Mar 02, 2021

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I underclocked my factory OC GPU to solve the problem

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