Black screen on timeline

New Here ,
May 21, 2021 May 21, 2021

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Has anyone figured out how to fix premier pro not picking up video in time line ? It just stops working at ransoms times, videos I've used before suddenly stop working, I've tried deleted cache, I've restarted my computer and the app, I've deleted media cache, I've checked the video files, I've done everything, still no luck !! This happens way too often for this product to be worth this much 😡😡😡😡

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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ya really need to give us some info if we're gonna be able to help.

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.    

First thing to check is to make sure your hardware meets premiere requirements

https://helpx.adobe.com/premiere-pro/system-requirements.html

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