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BLANK NEW DOCUMENT WINDOW IN PS AND PP

Community Beginner ,
Jan 15, 2018 Jan 15, 2018

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I have the latest versions of CC programs and this started with the last major update. Please help!

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Community Expert ,
Jan 16, 2018 Jan 16, 2018

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You don't need either of those Welcome screens for the programs to function. If you dismiss them can you keep working and create new sequences and documents from the File menus? If that works you can try clearing your preferences.

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Jan 16, 2018 Jan 16, 2018

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Hi Adobeuncreativemotel6,

I agree with davidarbor, it seems to be an issue of corrupt preferences.

FAQ: How to reset preferences in Premiere Pro?

Reset Photoshop preferences.

Let me know if that helps.

Thanks,

Kulpreet Singh

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