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Bug Premiere Pro Playback (v14.0)

Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Hi there,

 

I am editing a 4K video with 50% scale and when I play the video, the preview is showing distorted as you can see by the screenshots. When I stop the video, it goes back to normal shape.

 

I have no idea how to fix it.

 

Any help?

 

Thank you!

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Editing , Error or problem

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correct answers 1 Correct answer

Community Expert , Oct 26, 2020 Oct 26, 2020

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Community Expert ,
Oct 26, 2020 Oct 26, 2020

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Thanks @Richard M Knight  I've enabled high quality playback as suggested and looks like that it fixed the issue for now. But for sure Adobe needs to investigate it. Thank you!

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Community Expert ,
Oct 26, 2020 Oct 26, 2020

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screenshot.jpg

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

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Drag/drop the images onto your reply box. Faster simpler easier.

 

Neil

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Hi guys, thanks for the help. Here are the screenshots. Looks like that the video preview is changing the aspect ratio to 4:3 when playing. The weird thing is that it is happening with projects that didn't have this problem before, I believe it started happening after the last updated.  I believe it is a bug because if I play the same video with 100% scale or any scale above 51% the video preview plays normally, without any aspect ratio changes. @Ann Bens  @R Neil Haugen  @Richard M Knight 

Screenshot 2020-10-26 192510.png

Screenshot 2020-10-26 191956.png

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