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Built new PC, got new Adobe apps, synchronize clips by audio won't work.

New Here ,
Dec 14, 2020 Dec 14, 2020

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Been subscribed to Adobe CC for about five years and I've always used the audio synchronize feature. I was using an older PC w/ Win 8.1 and not the most up-to-date Premiere because of the OS. Last week I built a new PC w/ Win 10 Pro and got all the current apps, but it won't sync my stuff for some reason. I use the cameras onboard audio to sync the audio recorded on a tascam externally. Currently I'm using the old rig to match the files before transferring the project file to the new rig. Hoping I can fix it on the new machine. Any help would be appreciated. Cheers!

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Audio , Effects and Titles

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LEGEND ,
Dec 14, 2020 Dec 14, 2020

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You'd need to give more details. Are you trying to 'merge clips', or use the multicam process?

 

Neil

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New Here ,
Dec 14, 2020 Dec 14, 2020

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I drop the video (and accompanying on camera audio) onto the timeline, then drag the audio clip (from tascam recorder) under the video/audio, then highlight the clips, right click, synchronize, and select sync by audio. On old machine it works like a miracle. New machine either A) goes thru the steps and says a match could not be found or B) goes thru the steps and doesn't move the clips at all.

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