Highlighted

Can not drag footage to/from bins and other issues

New Here ,
Oct 30, 2020

Copy link to clipboard

Copied

Hi

I just updated to the newest version(14.5 Build 51), and start experiencing those issues:

 

1. can not drag any footages like pics\videos from folders to bins directly, I have to right click-import to import files to the bin. but I can still drag files to the timeline directly. 

 

2. can not use copy/paste shortcuts(ctrl+c/v) in bins, can not drag files nether, if I want to move a file to different bins, only I can do is right-click and copy/paste. And I can't even select a file and press delete on the keyboard to delete it. I have reset the keyboard to default.

 

3.I have installed encoder but when I use Pr to export and click Queue, it's only saying I didn't install encoder and won't launch it.

 

I'm using a desktop with windows 10, GF1080, I7 6700K, 32G RAM, dual monitor, adobe softwares installed on an SSD.

Adobe Community Professional
Correct answer by R Neil Haugen | Adobe Community Professional

Noted issue, and they're working on the fix. In the meantime, you can go to list view in the Project panel, and move things around and open bins from there. Once you have a bin opened, you can go into thumbs view in that bin and work normally.

 

Neil

TOPICS
Editing, Export, Import, User interface or workspaces

Views

74

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can not drag footage to/from bins and other issues

New Here ,
Oct 30, 2020

Copy link to clipboard

Copied

Hi

I just updated to the newest version(14.5 Build 51), and start experiencing those issues:

 

1. can not drag any footages like pics\videos from folders to bins directly, I have to right click-import to import files to the bin. but I can still drag files to the timeline directly. 

 

2. can not use copy/paste shortcuts(ctrl+c/v) in bins, can not drag files nether, if I want to move a file to different bins, only I can do is right-click and copy/paste. And I can't even select a file and press delete on the keyboard to delete it. I have reset the keyboard to default.

 

3.I have installed encoder but when I use Pr to export and click Queue, it's only saying I didn't install encoder and won't launch it.

 

I'm using a desktop with windows 10, GF1080, I7 6700K, 32G RAM, dual monitor, adobe softwares installed on an SSD.

Adobe Community Professional
Correct answer by R Neil Haugen | Adobe Community Professional

Noted issue, and they're working on the fix. In the meantime, you can go to list view in the Project panel, and move things around and open bins from there. Once you have a bin opened, you can go into thumbs view in that bin and work normally.

 

Neil

TOPICS
Editing, Export, Import, User interface or workspaces

Views

75

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2020 0
Adobe Community Professional ,
Oct 30, 2020

Copy link to clipboard

Copied

Noted issue, and they're working on the fix. In the meantime, you can go to list view in the Project panel, and move things around and open bins from there. Once you have a bin opened, you can go into thumbs view in that bin and work normally.

 

Neil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 30, 2020 0
New Here ,
Oct 30, 2020

Copy link to clipboard

Copied

Thank you, hopeful they can solve this soon.

 

Another question, is their any kind of setting let me update to a not so new version when I want to update to have new features? Like a proofed stable version of some sort?  It bothers me a lot when I update from a rather old version to a new version only to get issues.

 

Thank you

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 30, 2020 0
Adobe Community Professional ,
Oct 31, 2020

Copy link to clipboard

Copied

Just choose when you upgrade. Watch the forums here. I expect at the rate they're putting out new patches we'll get this pretty soon ...

 

Neil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 31, 2020 0
New Here ,
Nov 17, 2020

Copy link to clipboard

Copied

Is this really a known issue? It's been 3 weeks and it seems like a pretty high priority thing to patch. I would think they would have fixed something like this within a week. I'm also having problems dragging between bins.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 17, 2020 0
Harry103 LATEST
Explorer ,
Nov 17, 2020

Copy link to clipboard

Copied

Hey try installing the new version that came out today. 14.6 fixed the issue for me earlier today!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 17, 2020 1
Explorer ,
Nov 01, 2020

Copy link to clipboard

Copied

I have the same issues plus some more. In Icon view I can't rearrange them as I see fit (user order), plus it's impossible to set poster frame via keyboard shortcuts. Only Right click>SET POSTERFRAME works! Temporary fix downgraded back to 14.4!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 01, 2020 0