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can not open file in premere

New Here ,
Sep 12, 2020

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i am having issues opening any mp4 in adobe premiere. it keeps saying the file may be damaged. Does anyone know around this?

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can not open file in premere

New Here ,
Sep 12, 2020

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i am having issues opening any mp4 in adobe premiere. it keeps saying the file may be damaged. Does anyone know around this?

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Do you have a backup?

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Sep 12, 2020 0
New Here ,
Sep 12, 2020

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yes i do

 

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Sep 12, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Sep 12, 2020

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Make a copy of the backup and see if that opens.

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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Could run it through Handbrake and try again.

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Sep 12, 2020 0
New Here ,
Sep 12, 2020

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what is handbrake? Is it a program for fixing the recording?

 

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Sep 12, 2020 0
Most Valuable Participant ,
Sep 12, 2020

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Where did you get the files?

 

https://handbrake.fr/ open source transcoder/converter

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Sep 12, 2020 0