Can't connect to Dynamic Link server - Adobe CC Update 2019

[Mathias Bach Laursen]

Hi there,

I'm having problems connecting to the Dynamic Link server.

In my Premiere project, when I try to import an After Effects composition as Dynamic Link, it can't connect. A window pops up with a loading bar and says "Connecting to Dynamic Link server.." and that's it. Nothing happens.

Is there anyone who has similar problems?

Thanks

[Vidya Sagar]

Hi MathiasBach,

Sorry for the trouble. Dynamic Link requires both the applications updated to the same version.

Please check the exact dot version of the app. Here are the steps: FAQ: How to find the exact version of Premiere Pro you're using?

Thanks,

Vidya

[Mathias Bach Laursen]

All my Adobe CC applications are up to date 🙂

[Vidya Sagar]

Hi MathiasBach,

It will be helpful if you share the exact dot versions of the applications.

Thanks,

Vidya

[Mathias Bach Laursen]

After Effects: 16.0.0

Premiere Pro: 13.0

Media Encoder: 13.0

🙂

[janz3273674]

The same problem....

[mjmohsen]

Same issue here, same versions as Mathias. Seems you like you guys have broken the dynamic link, once again. I really wish this could be fixed once and for all, it just never has been. sad as loads of my work depends on it, basically that's the reason I use Premiere and I'm slowly being convinced I need to just switch.

[Mathias Bach Laursen]

I totally agree. This is a serious issue, when you have clients waiting.. It’s a week since the update and still no fix.

[Jeff_W_at_SCC]

I'm having the same issue two weeks after your post. (now Nov 14). I'm running AE CC v16.0 and I'm now updating premiere to CC 13.0.1  Does this mean I have to keep updating until it hits V 16?  Is there a V16 for Premiere?

[Mathias Bach Laursen]

They still haven't fixed it 😞

The dynamic link server works fine on the older versions. So for now, I'm running Premiere Pro, After Effects and Media Encoder in the 2018-version.

Hope they'll figure it out soon.

[Jeff_W_at_SCC]

yeah this is horrible, I can't open my files in the old version. (see pic)

I'm scared to save them as an earlier version and try again as there's no guarantee it will work either. (old man story: back when I bought CS3 in 200whatever I didn't have any problems like this.  Thanks cloud!!)

[Mathias Bach Laursen]

Do you still have the 2019-version on your computer?

If so, open the project in 2019, and save as a "CC2015"-version. This creates a document you can open in older versions 🙂

[Trond Egil Toft]

Same problems and same versions for me.

[davids19419774]

I like how they reply once and then completely ignore it after the generic what version are you using crap.

Obviously we're using the newest updated versions.

[Mathias Bach Laursen · Accepted solution]

It's so frustrating..

I've contacted Adobe Support a plenty of times with this issue, since the new update.

They told me they are aware of this problem, and the developers are going to solve this problem soon.

I can't believe we are dealing with a problem like this, when most of us have clients waiting.

[Kevin-Monahan]

We should see an update soon that will fix this issue. Sorry, MathiasBach.

Thanks,

Kevin

[Mathias Bach Laursen]

It's been a month now. Will you be able to fix this before next year?

[Jeff_W_at_SCC]

OK, I have been going through the forums and this is not a new issue, so I'm going to install the following versions and use them until it's fixed - but then I have questions about illustrator:

AE CC 2017 14.2.2

PP CC 2017 11.1.4

Question the first: are these two compatible? can I import an ae comp into premiere?

Question the second: what version of illustrator do I need to use to get .ai files directly into a sequence or comp?

Many thanks,

[MathiasBachLaursen]

Hey Jeff,

I run AE 15.1.2 and Premiere 12.1.2 - works as they should. You can import AE comp to premiere.

The version of your Illustrator should not matter 🙂

[Jeff_W_at_SCC]

Thank You Mathias! I'm having no issues building in AE 15.1.2 and then importing from a bin in Premiere 12.1.2
This will do for now as using the contextual menus was giving me greif.
Cheers!

[Arximus]

Ha ha. I will be rude! But seems Adobe developers are lazy asses! This issue was described (I first met) in 2017. They were aware of it... through 2018 they also aware! And nowadays end of 2019 this issue still present!

[Jospher5EF3]

I'm from future 2021, and the problem is not fixed till now.

[Balakay612]

Greetings, fellow time-traveler! I'm also staring at an unresponsive "Connecting to Dynamic Link Server…" (lack of) progress bar. Woot.

[jzbcreative]

Me too- it worked yesterday. I've now updated and it's not working at all. What is the workaround? 

[mmatt87]

Guess what time traveller: I got the same problem today.