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Can't drag or edit on my timeline

Community Beginner ,
Aug 03, 2020

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Hi, I've been stressing out because my clips are not moving to the timeline. 

 

I have

1. checked and made sure that A1 and V1 were both highlighted 

2. Made sure that I have the proper settings 

3. Made sure I had a sequence 

4. I've even tried selecting insert. 

5. I've restarted the software and my computer

 

When I selected insert it only allows for the clip to appear on the timeline, it won't let me edit my footage, and every time I try to drag the footage onto the timeline it won't let me. 

 

Can I have some suggestions because I have a project coming up and with this pandemic, I can't really leave the house as I could before?

Thanks!

Spec,

We need more info on your system and media to help. Please give us the following info on: CPU, GPU (VRAM), RAM, OS SSD , MEDIA SSD (and how it is connected to your computer).

If you have trashed preferences, and that has not worked for you, please try also deleting media cache with all other projects closed. 

I hope we can assist.

Thanks.
Kevin

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Editing, Error or problem, Freeze or hang, Performance

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Can't drag or edit on my timeline

Community Beginner ,
Aug 03, 2020

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Hi, I've been stressing out because my clips are not moving to the timeline. 

 

I have

1. checked and made sure that A1 and V1 were both highlighted 

2. Made sure that I have the proper settings 

3. Made sure I had a sequence 

4. I've even tried selecting insert. 

5. I've restarted the software and my computer

 

When I selected insert it only allows for the clip to appear on the timeline, it won't let me edit my footage, and every time I try to drag the footage onto the timeline it won't let me. 

 

Can I have some suggestions because I have a project coming up and with this pandemic, I can't really leave the house as I could before?

Thanks!

Spec,

We need more info on your system and media to help. Please give us the following info on: CPU, GPU (VRAM), RAM, OS SSD , MEDIA SSD (and how it is connected to your computer).

If you have trashed preferences, and that has not worked for you, please try also deleting media cache with all other projects closed. 

I hope we can assist.

Thanks.
Kevin

TOPICS
Editing, Error or problem, Freeze or hang, Performance

Views

111

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Aug 03, 2020 0
Adobe Community Professional ,
Aug 03, 2020

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I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

Also it is best to post your video to a hosting site like UTube and then include a link to it.


I hope this helps. Best of luck to you.

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Aug 03, 2020 2
Adobe Community Professional ,
Aug 03, 2020

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Aug 03, 2020 1
Community Beginner ,
Aug 03, 2020

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Hi Ann, 

I've done that and the same things are happening. 

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Aug 03, 2020 0
Adobe Employee ,
Aug 03, 2020

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Spec,

We need more info on your system and media to help. Please give us the following info on: CPU, GPU (VRAM), RAM, OS SSD , MEDIA SSD (and how it is connected to your computer).

If you have trashed preferences, and that has not worked for you, please try also deleting media cache with all other projects closed. 

I hope we can assist.

Thanks.
Kevin

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Aug 03, 2020 1
Community Beginner ,
Aug 03, 2020

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Hey Kevin, 

I've tried deleting my media cache with all of my projects closed and it's still not working. 
And here's that media information you needed, I'm not an expert so if something's wrong please forgive me.

CPU: Core i5 1.60 GHz 

GPU(VRAM) 128MB 

RAM: 12288 MB 

I mostly work from my hard drive but my software is on my Windows 7 laptop. 

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Aug 03, 2020 0
spec12 LATEST
Community Beginner ,
Aug 03, 2020

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Hey Kevin,

So I ended up restarting my computer after deleting the media cache. It took about 3 times but it works! 

Thanks!

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Aug 03, 2020 0
Adobe Community Professional ,
Aug 03, 2020

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This looks like the old Cursor Offset issue. If you make your Premiere window not full screen, click and hold the Premiere window bar at the top, and just wiggle the window (for the entire Premiere application, not just a single panel), does this let you then manipulate your footage correctly?

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Aug 03, 2020 1
Community Beginner ,
Aug 03, 2020

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Hey Jeff, 

No, it won't.  It's still doing the exact same thing. 

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Aug 03, 2020 0