can't drag video into timeline premiere cc

New Here ,
Mar 06, 2014 Mar 06, 2014

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Been working with PP CC since it came out and have had almost no problems. Now I have a head scratcher. I can't drag a video clip from the project panel to the sequence. The audio comes but the video won't. All I get is the close hand with a line through it when I hover over any of the video tracks. The clips play fine in the source monitor but still cant drag it from source to sequence either. Tried this with clips from several projects and cameras but no go. Started a new project, different name, folder and footage, still have the problem.

 

Screen Shot 2014-03-06 at 4.36.25 PM (2).png

 

[Text formatting corrected.]

 

Message was edited by: Jim Simon

TOPICS
Audio, Editing, Error or problem, FAQ, How to, Import, User interface or workspaces

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correct answers 1 Correct Answer

Adobe Employee , Mar 29, 2016 Mar 29, 2016
Hi,You're here because you can't drag either audio or video to the Timeline. Sorry for the frustration!SOLUTION: Make sure Source Patching is set up correctly in the Timeline. The video below explains it visually.   Video tutorial HOW TO: SELECT: Select the Clip in the Project panel. Blue Boxes should "light up" in the far left timeline. If they don't, go to Step 2.PATCH: Click either the V1 & A1 "blue boxes" to enable both of them on the far left of the Timeline. Focus on enabling the 2 blue bo...

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Adobe Employee ,
Apr 30, 2020 Apr 30, 2020

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Good point. Sometimes you can't click "V1," and that's probably going to indicate a problem with your source footage. Usually transcoding the clip in something like Handbrake (as Media Encoder will also probably have the same issue as Premiere, no working importer) can work to get the project finished.

Kevin

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New Here ,
May 18, 2020 May 18, 2020

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hey i am trying to import my 6 gig footage file into premiere and it froze and replied its not respnding multiple times and now it worked but it only shows the media pending and i cant use it plz i need helpScreenshot (14).png

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New Here ,
May 23, 2020 May 23, 2020

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ok well now this worked but now when i move my play marker it takes a while to travel there or indicate i moved it and i cant press play and also now pp is crashing more often when will the full release of pp 2020 come out cause theres a lot of problems it seems

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Adobe Employee ,
Mar 29, 2016 Mar 29, 2016

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Hi,
You're here because you can't drag either audio or video to the Timeline. Sorry for the frustration!

SOLUTION: Make sure Source Patching is set up correctly in the Timeline. The video below explains it visually.

 

Video tutorial


HOW TO:

  1. SELECT: Select the Clip in the Project panel. Blue Boxes should "light up" in the far left timeline. If they don't, go to Step 2.
  2. PATCH: Click either the V1 & A1 "blue boxes" to enable both of them on the far left of the Timeline. Focus on enabling the 2 blue boxes on the far left (see the image). 
  3. DRAG: Drag the clip to the Timeline (or use a keyboard shortcut for an Insert or Overwrite edit).

 

Source Patcher for V1 & A1 must be enabledSource Patcher for V1 & A1 must be enabled

 

Notes:

1. Source patching is where most errors are made when you cannot drag an A/V clip into the timeline. 

  • If one Source Patcher and the other is not enabled, when you drag your clip in, your edit will only include audio or video.
  • If no Source Patchers are selected, when you drag a clip, no clip can be edited to the timeline.

 

2. Source Patching should be automatic:

  • Once a clip is selected in the Project panel. 
  • Once a clip is double-clicked in the Project panel and loaded into the Source Monitor.

 

3. If Source Patching is not working automatically when selecting a clip or when loading into the Source Monitor:

  • Try clicking the buttons in the timeline manually.
  • If a clip is not supported for automatic patching, you may not be able to click either A1 or V1 (or both). In that case, you may need to transcode the file in non-Adobe product, such as, Handbrake.

 

4. Track Targeting: The other two blue boxes that say V1 and A1 are for track targeting, which come into play after you edit clips into the timeline. Don't let those confuse you. You don't need to be concerned with them when simply dragging clips to the timeline. The ones on the far left are the important ones in solving this problem.

 

5. This issue happens most frequently with screen captured video that has variable frame rates, which is a very popular format editors use these days. That is why it is more important than ever to be focused on source patching when editing such footage. The issue doesn't commonly happen with footage coming from camcorders, etc.

 

This is a very common, yet crucial, bit of info that gets by a lot of editors when they are starting out, so you wouldn't be alone. 

 

Let me know if you have any questions.

 

Thanks,
Kevin

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New Here ,
Feb 18, 2019 Feb 18, 2019

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Thank you so much!! Solved immediately

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Community Beginner ,
Nov 23, 2020 Nov 23, 2020

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I havea slightly different situation.  I have a video and audio track enabled as described above, but still only audio will show up when I drag.  I can, however, right click on the clip and choose "new sequence from clip".  Once I've done that, I copy the clip in the new sequence, then paste into the first one that would not let me drag and it works fine.

 

That tells me that I do not need to transcode my footage because premiere created a sequence from it with no issues, and I can then past that clip from one sequence to another, no issues.  Sure would be nice to be able to skip that roundabout step and just drag the clip directly where I want it to go...

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Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

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Professor, 
What is the camera that this clip came from? If it was a screen captured clip, it probably has variable frame rate. Did you try manually selecting V1 first? If that works, you will not need to do the "New Sequence from Clip" maneuver. If that did not work manually, please let me know.

Thank You,
Kevin

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Community Beginner ,
Dec 18, 2020 Dec 18, 2020

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Doesn't work again. Is there anything else?

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Adobe Employee ,
Jan 11, 2021 Jan 11, 2021

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Video by Caroline Sears has been added to the correct answer.
It has already helped 4, 441 folks!

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Explorer ,
Feb 25, 2021 Feb 25, 2021

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Why am I getting the same error in 2021?

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New Here ,
Mar 24, 2021 Mar 24, 2021

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Thank you! Thank you!  New user of Premiere Pro.  Ran into this problem and scratched my head for hours...until I found the perfect answer right here. It worked! Amazing!

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New Here ,
May 20, 2016 May 20, 2016

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Thank you that second thing was really helpful.

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New Here ,
Apr 25, 2020 Apr 25, 2020

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I have an intro titled video.mkv and adobe won't let me insert it. It says video format not supported

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Adobe Employee ,
Apr 30, 2020 Apr 30, 2020

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Sorry, you'll need to transcode that file, LGWTYT. Please make a feature request: https://adobe-video.uservoice.com/forums/911233-premiere-pro

Thanks,
Kevin

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Adobe Community Professional ,
Apr 30, 2020 Apr 30, 2020

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Use Handbrake to convert.

Dont think you will see mkv supported again.

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Adobe Employee ,
Jun 08, 2020 Jun 08, 2020

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Hi,

I see that this is a top doc that is found by internet search. If you found this post via search like from Google, what is the situation that got you into this problem? Did you use unsupported media, say, from a screen capture of your game play? Or was this just an oversight? I'm trying to figure out if this is media related, customer education, or a bug in Premiere Pro. Let me know your situation so we can improve this situation. Thanks for any feedback!

Kevin

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New Here ,
Feb 04, 2020 Feb 04, 2020

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I tried all of the above and still have a problem except stranger yet. I can import one .mp4 file and move it to the timeline. When I try the second one it will only drag the audio portion of the file, video does appear in preview window. This is from my AKASO V50 camera, it works fine from my Sony camcorder.

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New Here ,
Feb 05, 2020 Feb 05, 2020

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I did the classic mistake here, did not have timeline track highlight on first.  Seems like many other people have done that.  

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Community Beginner ,
Aug 07, 2020 Aug 07, 2020

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Oh Man thanks a mil. That blue check on the timeline was driving me insane for weeks. I found myself copying the 1st video and then replacing it from the bin...

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New Here ,
Sep 26, 2020 Sep 26, 2020

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Thank you so much! Your comment has helped me so much!

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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If you are having trouble with this issue and are patched. Make sure to use a dedicated workspace. If you have undocked panels in 14.5, you may be experiencing a bug. Let me know if you have trouble with that.

 

Kevin

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New Here ,
Oct 31, 2020 Oct 31, 2020

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This simple fix helped so much that I went through the trouble of signing in to say THANK YOU!!!

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New Here ,
Nov 05, 2020 Nov 05, 2020

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I have the same problem, but my "V1" is completely disappeared! I can't drag videos or audios, I can only cut or erase them if I select the action in a menu. "A1" is selected buut I can't edit them with mouse. 

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Adobe Employee ,
Nov 09, 2020 Nov 09, 2020

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Hi Default,

Try dragging the clip into the Source Monitor first, then see if you get the V1 patch. Hope that works.

 

Thanks,
Kevin

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Community Beginner ,
Dec 03, 2020 Dec 03, 2020

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I can create a new sequence from a clip, then cut/paste it into my primary sequence, but I can't drag it directly into the primary sequence.  Seems like there's no issue with my footage since Premiere can create a sequence from it without issue.  Having to do the extra step is a real pain, especially when I have 40 clips to add to my primary sequence...

 

Anyone have any ideas why I can't just drag it in in the first place?  It doesn't matter if I have V1 or whatever highlighted or not.

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