Can't edit after 2020 update and same as 2021 ver. - playback delay and audio noise

New Here ,
Apr 27, 2021 Apr 27, 2021

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I updated Premier Pro from 2019 to 2020 at the same time with Catalina Update last year.
than I couldn't edit anything in Premier Pro 2020. Video continued buffering and audio was noisy. 
When I used 2019 ver. again, it was possible to edit it. But it was slower and harder than before the Catalina update.
I updated to 2021 version this time. There is also the same problem. audio was noisy and video was repeated like a network failure.

 

I really want to fix this problem. It's almost been 2 years.

Even though I'm a paid member, I haven't even tried the new version yet.

 

here is my spec

iMac 5K 27", 2019

3.7GHz 6core intel core i5

32GB memory 

Radeon Pro 580X 8GB

 

Should I low level format the iMac and re-install iOS?

 

plz help me

 

 

 

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Editing, Error or problem

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Adobe Employee ,
Apr 27, 2021 Apr 27, 2021

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Hi Iconic UPD,

 

Sorry for your issue with Premiere Pro. 

  • What are the details of the footage you're working with (frame rate, frame size, format/codec)? Are they screen recorded footage or recorded on a camera?
  • What do you mean by "noisy "? How exactly does it sound?

We're here to help, just need more info.

 

Thanks,

Nishu

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