Can't fast forward time.....loses frames (video showing problem)

New Here ,
May 26, 2021 May 26, 2021

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So, I've been using PP for well over a year now and have never had this issue.  When I try to fast forward time, Premiere Pro throws a bunch of errors and literally crashes afterwards.  I can slow down time but not fast forward.  PP version 15.2

 

https://youtu.be/8lBLCDNQOwc (with the R shortcut....and manually adjusting the timeline)

 

https://youtu.be/fnwlHze-qi8 (right clicking on the clip and adjusting by %)

 

Windows 10/ 1080ti / i7

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)
https://community.adobe.com/t5/premiere-pro/faq-fix-for-nvidia-gpu-crashes-when-using-a-laptop-on-wi....

If that doesn't work, try creating a new project and import the old one into it.

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Moved to the Premiere Pro forum.

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