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Can't find graphic card

New Here ,
Sep 16, 2020

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Hello

When i open Premiere Pro it cannot find my graphic card but comes up with my graphics in my motherboard which doesnot have a driver.

How can find my graphic card?

Thank you in advance.

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Error or problem, Hardware or GPU

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Can't find graphic card

New Here ,
Sep 16, 2020

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Hello

When i open Premiere Pro it cannot find my graphic card but comes up with my graphics in my motherboard which doesnot have a driver.

How can find my graphic card?

Thank you in advance.

TOPICS
Error or problem, Hardware or GPU

Views

87

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Sep 16, 2020 0
Adobe Community Professional ,
Sep 16, 2020

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Hello,

 

Can you list the complete specs of your computer? That will help us troubleshoot this for you. Please include the type of computer, the graphics cards you have (the one that is not showing up and the one you do see), CPU, RAM, etc. The information you give the better the answers will be.

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Sep 16, 2020 1
New Here ,
Sep 20, 2020

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It's home made.

CPU: Intel 4460 K 3,2 Ghz

GPU: MSI nvidia 960 4gb (Can't be find)

Motherboard graphics: Intel(R) HD Graphics 4600 (Can be find

Ram: 16gb 

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Sep 20, 2020 0
LEGEND ,
Sep 20, 2020

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You got it wrong. If no message appears for your GTX 960, that means that your Nvidia GPU is compatible, and with a valid driver that's new enough to be supported. That popup message is actually a sign that your Intel iGPU is incompatible with Premiere Pro, either because it's too old and outdated or obsolete, or the driver version that's installed for that iGPU has known issues in Premiere Pro.

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Sep 20, 2020 0
New Here ,
Sep 20, 2020

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Okay so i just have to ignore it?

 

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Sep 20, 2020 0
LEGEND ,
Sep 20, 2020

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See if you can disable the integrated Intel iGPU in your computer's BIOS.

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Sep 20, 2020 0