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Hi guys, pls help me
I try all the way and still can't do anything
Pls support me fast
I'm very busy
Thank you so much !
Message is small and hard to read, but it SEEMS to indicate that you are using a trial, and the codec is not available
sorry bro, cuz my screen resolution
I'm using paid version
it saids The files requires the HEVC codec which include with creative cloud membership.
Sorry... I don't use that codec so I can't help... I suggest you go to the box at the top, where it says SEARCH ENTIRE COMMUNITY and enter HEVC and then read the other messages about that codec
This is from the Premiere Elements forum, but it might help