Can't import jpegs on 2020 update

New Here ,
Dec 06, 2019 Dec 06, 2019

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I am trying to import multiple jpegs into a project.  On my computer these are all very different imges.  When I import them, they all turn into the same image.  How can I get them each into my project?

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correct answers 1 Correct Answer

Adobe Community Professional , Dec 09, 2019 Dec 09, 2019
Open the jpegs in Photoshop and save them as psd.  Then import into Premiere Pro.

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Adobe Community Professional ,
Dec 06, 2019 Dec 06, 2019

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Try deleting the Media Cache and Media Cache Files.

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New Here ,
Dec 09, 2019 Dec 09, 2019

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Just tried it and unfortunately I'm still having the same issue. (Good idea
though- I should have thought of that!)

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Adobe Community Professional ,
Dec 09, 2019 Dec 09, 2019

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Open the jpegs in Photoshop and save them as psd.  Then import into Premiere Pro.

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New Here ,
Dec 11, 2019 Dec 11, 2019

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That worked! Thank you so much!!
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New Here ,
Apr 08, 2021 Apr 08, 2021

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Why [edited by moderator] did they change this? This makes absolutely NO sense. Is this a Bug = Feature situation? So freaking annoying. 

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Ok, I just tried doing this, and the error message when importing the PSDs is "The importer reported a generic error." When I try importing the jpg's, the error is " The video bit depth of this file is unsupported." Really Adobe? You don't support a freaking JPEG????????!!! 

 

This is in Pr Pro 2021.

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