Can't import .mp4 P Pro

New Here ,
Mar 01, 2020 Mar 01, 2020

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I am using a Macbook Pro 2019 with 16gb of RAM. I have no problem limporting .mov files (from iPhone) but cannot load .mp4 files from GoPro Hero. What makes this more frustrating is this wasn't an issue just a couple of days ago. I created a sequence containing both formats without fuss but now when I try to open it I am told the .mp4 files use 'unsupported compression'. Is there a way to fix this?

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Adobe Community Professional , Mar 01, 2020 Mar 01, 2020
Does not matter is the gopro is old. I still have the Hero 3.   Make new project and import old one. See how that goes. You are on a mac so Prores seems more obvious then Cineform.

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Most Valuable Participant ,
Mar 01, 2020 Mar 01, 2020

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Adobe Community Professional ,
Mar 01, 2020 Mar 01, 2020

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New Here ,
Mar 01, 2020 Mar 01, 2020

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Thanks

 

I have tried these options and neither worked. The GoPro is quite old and I'm a beginner so have no idea how to convert to Cineform. I don't uderstand how I was able to import the files without a problem the one day and them not work at all the next. This is the very first project I have created in Premiere Pro. 

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Adobe Community Professional ,
Mar 01, 2020 Mar 01, 2020

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Does not matter is the gopro is old.

I still have the Hero 3.

 

Make new project and import old one. See how that goes.

You are on a mac so Prores seems more obvious then Cineform.

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Bende de benzer sorun var.  Videoların formatını değiştirdim yine düzelmedi sorun. Anlamıyorum açıkcası. 

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