Can't log into Vimeo/ upload directly to Vimeo from Premiere CC

Community Beginner ,
Aug 08, 2017

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Hello,

When I try exporting from Premier and attempt log in to Vimeo, as I have for many months now, when I enter my password, it still does not connect, even though I am logged in already to Vimeo. Also, I do not see premiere listed in the connected apps section of Vimeo's preferences either.  any one know why this just started happening?

Screen Shot 2017-08-08 at 3.36.38 PM.png

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Aug 08, 2017 0
Adobe Community Professional ,
Aug 08, 2017

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I had this problem early on and realized that somehow the connection between Vimeo and Premiere Pro CC had been broken along the way. I think there are some cookies/tokens/back-channel things that have to be in order for it to all work (but MAN, when it works, it is so beautiful - I can go to bed at night and let everything compress and upload without intervention!).

Here's my recommendation:

  • Open up a browser, log into and OUT OF your Vimeo account.
  • Log back in to Vimeo (still in your browser).
  • Try connecting Premiere again - do just a quick test or something to make sure it works
  • CHECK THE TEXT LOG ON YOUR COMPUTER...it's where I started finding the problems spelled out. If it had trouble logging in, or the token/cookie was not valid, it will tell you in that log.

Please let me know if this helps! It's soooooo worth troubleshooting.

Buck

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Aug 08, 2017 0
Community Beginner ,
Aug 08, 2017

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I tried that to no avail... where do i find the "text log" - thanks!

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Aug 08, 2017 0
Community Beginner ,
Aug 08, 2017

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also I just noticed that when I go to log in from premiere's publish window... the media encoder app shows up in the window...NOT the premiere app... so, if I wanted just to export and not queue the file ...it's not connecting with premiere... something's all wacky...

Screen Shot 2017-08-08 at 4.45.06 PM.png

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Aug 08, 2017 0
New Here ,
Sep 10, 2017

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Same here. After pressing Allow, Premere Pro still gives the not logged in message as shown in the first post.

Reelife  wrote

also I just noticed that when I go to log in from premiere's publish window... the media encoder app shows up in the window...NOT the premiere app... s

I think that is not really the problem. I suppose all encoding is done by Media Encoders engine, so Media Encoder is probably the only app that will contact Vimeo, also when Exporting from Premiere..

But Adobe, PLEASE fix this!

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Sep 10, 2017 0
LEGEND ,
Sep 11, 2017

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I would recommend uploading through your browser.

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Sep 11, 2017 0
New Here ,
Sep 11, 2017

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Jim_Simon  wrote

I would recommend uploading through your browser.

To me that's not really a helpful suggestion, Jim. Of course we can do that. But the thing is that we ask for a solution for a broken feature. Not for a workaround (which was the way before the feature was there, anyway).

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Sep 11, 2017 0
LEGEND ,
Oct 04, 2017

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we ask for a solution for a broken feature.

I generally take a more fundamental view.  I interpret most questions as "How can I get the job done so I can get paid?"

The How is incidental, so long as it works.

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Oct 04, 2017 0
New Here ,
Oct 04, 2017

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Hi everyone.

I just wanted to add to this as well.

We're deploying a lot of CC installations via our Enterprise licensing with Adobe.

In this case, with Premiere Pro 2017, I am seeing the exact same problems as the OP.

Adobe really needs to address this.

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Oct 04, 2017 0
Adobe Employee ,
Oct 04, 2017

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Hi Reelife,

We have a bug fix that addresses this issue in the upcoming version of Premiere Pro and Media Encoder. Please try it and let us know if it is working at that time.

Thanks,

Kevin

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Oct 04, 2017 0
New Here ,
Oct 04, 2017

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That's great news Kevin!

Are these new, fixed versions already available via our enterprise CC Packager?

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Oct 04, 2017 0
Adobe Employee ,
Oct 04, 2017

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Sorry Matt, all I can say for sure is that our team has isolated the issue and provided a fix in an upcoming version. No current versions carry this fix currently. For now, I have to ask for your patience.

Kevin

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Oct 04, 2017 0
Participant ,
Apr 07, 2020

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I am having this issue with Premiere / Encoder 2020. In Premiere > Media Export, after logging in with my vimeo credentials, the "authorize this application" displays Vimeo's "Join or log in" pages. 

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Apr 07, 2020 1
New Here ,
Apr 21, 2020

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I am having the same problem and have been trying to fix it for hours!!! When i try to login through the publish tab in the export window, it wont log me in it just goes to a join now page even though there is nothing wrong with my vimeo account. Some one please help me i am so frustrated! 

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Apr 21, 2020 0
New Here ,
Apr 10, 2020

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Having the same issue here in PP 2020. 

any help would be awesome!

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Apr 10, 2020 0
Adobe Community Professional ,
Apr 11, 2020

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Here's a workaround that I use. I have a dropbox plus account (about $ 10 a month with 2 tb of storage).  I have a local folder on my computer that automatically synchs to dropbox.  I export to that folder.  I can then leave the office and head home and log in to vimeo when I get home and if the upload is done, it's virtually an instantaneous uplod from dropbox to vimeo.  The feature's not that obvious in the vimeo upload dialog but it's there...  

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Apr 11, 2020 0
New Here ,
Apr 21, 2020

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I am having the same problem and have been trying to fix it for hours!!! When i try to login through the publish tab in the export window, it wont log me in it just goes to a join now page even though there is nothing wrong with my vimeo account. Some one please help me i am so frustrated! 

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Apr 21, 2020 0
New Here ,
Apr 21, 2020

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I am having the same issue as Anna - very frustrating - I am using a Dropbox workaround but publishing via the PP app would be so much better!

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Apr 21, 2020 0