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Can't Open Premier Pro

New Here ,
Nov 01, 2020

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Hi,  I just purchased Premier Pro and went through the tutorial.  Once complete I closed the program and I am not able to get it to reopen.  I can get to the Creative Cloud Desktop and I can see Adobe Premier Pro under "installed" but when I click Open, nothing happens.  

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Can't Open Premier Pro

New Here ,
Nov 01, 2020

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Hi,  I just purchased Premier Pro and went through the tutorial.  Once complete I closed the program and I am not able to get it to reopen.  I can get to the Creative Cloud Desktop and I can see Adobe Premier Pro under "installed" but when I click Open, nothing happens.  

TOPICS
Error or problem, How to

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36

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Nov 01, 2020 0
Most Valuable Participant ,
Nov 01, 2020

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Nov 01, 2020 0
Adobe Community Professional ,
Nov 01, 2020

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You might need to reinstall:

 

Be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Nov 01, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Nov 01, 2020

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

 

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Nov 01, 2020 0