Highlighted

Can't open premiere anymore - crashes on launch

Community Beginner ,
Jun 04, 2019

Copy link to clipboard

Copied

Hi

I'm working on several projects with a deadline on thursday, and suddenly premiere won't open.

I've restarted the computer 3 times and even reinstalled Premiere, but it wont open. I even unplugged all my disks (im desperate)

Please help.

I've added a video of the problem showing what's going on.

Note: I can't open any projects or autosaves or anything.

I'm working on a iMac Pro 2017 with mojave and 128 gb 3,2GZ INTEL XEON W

Adobe Community Professional
Correct answer by Mike Dziennik | Adobe Community Professional

Try holding shift+alt when you open Premiere to reset the preferences. i know you re-installed but preferences could be left behind.

Views

938

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can't open premiere anymore - crashes on launch

Community Beginner ,
Jun 04, 2019

Copy link to clipboard

Copied

Hi

I'm working on several projects with a deadline on thursday, and suddenly premiere won't open.

I've restarted the computer 3 times and even reinstalled Premiere, but it wont open. I even unplugged all my disks (im desperate)

Please help.

I've added a video of the problem showing what's going on.

Note: I can't open any projects or autosaves or anything.

I'm working on a iMac Pro 2017 with mojave and 128 gb 3,2GZ INTEL XEON W

Adobe Community Professional
Correct answer by Mike Dziennik | Adobe Community Professional

Try holding shift+alt when you open Premiere to reset the preferences. i know you re-installed but preferences could be left behind.

Views

939

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 04, 2019 0
Adobe Community Professional ,
Jun 04, 2019

Copy link to clipboard

Copied

Try holding shift+alt when you open Premiere to reset the preferences. i know you re-installed but preferences could be left behind.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 04, 2019 1
Community Beginner ,
Jun 04, 2019

Copy link to clipboard

Copied

Thanks, that worked!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 04, 2019 0
New Here ,
Oct 09, 2020

Copy link to clipboard

Copied

Hey.

I have the same problem. The difference is that im using windows 10.

Is there any fix method for windows users?

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 09, 2020 0
MyerPj LATEST
Adobe Community Professional ,
Oct 09, 2020

Copy link to clipboard

Copied

Yes, the same thing. You are resetting user preferences when you do that.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 09, 2020 0
Adobe Community Professional ,
Jun 04, 2019

Copy link to clipboard

Copied

You're welcome.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 04, 2019 0