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Can't open Premiere Pro CC 2019 on Window 10

Community Beginner ,
Oct 22, 2020

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Please help me check my Premiere Pro CC 2019. when I opened it , it appeared a Crash File.

For more details, please check my picture.

Thanks,

Premiere error.PNG

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Can't open Premiere Pro CC 2019 on Window 10

Community Beginner ,
Oct 22, 2020

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Please help me check my Premiere Pro CC 2019. when I opened it , it appeared a Crash File.

For more details, please check my picture.

Thanks,

Premiere error.PNG

TOPICS
Crash

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52

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 22, 2020

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Oct 22, 2020 0
Community Beginner ,
Oct 22, 2020

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Thank you! I'll make the question again.

 

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 22, 2020

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Please do not double post.

Duplicate thread locked.

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Oct 22, 2020 0
Adobe Community Professional ,
Oct 22, 2020

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I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

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Oct 22, 2020 1
Adobe Community Professional ,
Oct 22, 2020

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Have you tried resetting Premiere preferences? What about updating Premiere to the latest version (14.5)?

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Oct 22, 2020 0
Community Beginner ,
Oct 26, 2020

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I'm using Premiere Pro CC 2019 (Version 13.0)

I haven’t installed the recent updates.

I’m using Window 10 Pro for Workstation 64 bit( 10.0, Build 19041)

When I opened my Premiere then a crash file appeared on my desktop (as my below image). And I can't open Premiere .

My computer hardware: OS Win 10 Pro for workstation 64 bit( 10.0, Build 19041)

CPU: AMD Ryzen 5 3600 – core Processor, RAM : 16GB, GPU: GeForce GTX 1060 6GB

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Oct 26, 2020 0
Community Beginner ,
Oct 26, 2020

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Thank you so much! I tried to update Premiere to the latest version(14.5) and It's OK. I can use Premiere  .

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Oct 26, 2020 0
Community Beginner ,
Oct 22, 2020

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welcome to the club, man. There are 3000 posts like these for others unluck users like us and no solutions so far... hope someway they'll fix it!

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Oct 22, 2020 1