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can't open the program

New Here ,
Dec 18, 2020 Dec 18, 2020

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스크린샷 2020-12-19 오후 12.36.07.png

 

when install the program it is shown as above 

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Error or problem

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Community Expert ,
Dec 18, 2020 Dec 18, 2020

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well, it might help if you tell us your system specs: OS version (although it certainly looks like a mac from the screen shot), Premiere version, amount of RAM, Hardware specs including graphics card. Here are some basic troubleshooting steps for the mac.   FAQ: Basic Troubleshooting & Maintenance for Premi... - Adobe Support Community - 4788764 

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Adobe Employee ,
Dec 18, 2020 Dec 18, 2020

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Hi,

Try changing your OS language to simplified Chinese. Does that help? 

Thanks,
Kevin

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