Can't playback or preview any video.

New Here ,
Jan 24, 2021 Jan 24, 2021

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Hello, 

 

I have been having manye problems, for a couple of months now.

Problem 1:

I can't playback any video. I have tried messing with the audio hardware, but without luck. I have tried uninstalling and reinstalling. I have tried resetting every setting. I have looked at multiple YT-videos. It has been working, but it seems like, when i'm editing i press a wrong button, and suddenly i can't play or even preview any video. 

Problem 2

For some reason almost all shortcuts don't seem to work. I have Logitech MX Keys keyboard. 

Problem 3

PP sometimes crashes (this is fair enough, i just have to save my project all the time, as i normally do.), but when i close PP it crashes too, and i have to manually close it in the task manager. 

Thanks for your time. 

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Error or problem, User interface or workspaces

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New Here ,
Jan 24, 2021 Jan 24, 2021

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Closing premiere pro.PNG

And this happens, when i close PP

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Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

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screenshot.jpg

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Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Community Beginner ,
Jan 24, 2021 Jan 24, 2021

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I did all of the above and I am still getting this issue. Here is a video of what I am experiencing:

 

https://share.getcloudapp.com/9Zu8v7e2

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Adobe Community Professional ,
Jan 24, 2021 Jan 24, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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