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Can't sign in to my YouTube account on premier pro

New Here ,
Jul 12, 2021 Jul 12, 2021

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Hi,

 

Whenever I try to sign into my YouTube account in the export settings of Premier Pro, I get this error:

 

Mbaehr_0-1626149435215.png

 

How do you fix this? 

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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What browser are you using? Try again in Chrome.

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New Here ,
Jul 13, 2021 Jul 13, 2021

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How do you choose which browser to use? I am doing it in the export function of Premiere Pro and it is just a pop up window. 

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Community Expert ,
Jul 14, 2021 Jul 14, 2021

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It will use whatever your system default browser is. You could change it temporarily to Chrome.

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Thanks for the suggestion, I tried it, changed my default browser to chrome, but still getting the same error. Any other suggestions?  

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Community Expert ,
Jul 21, 2021 Jul 21, 2021

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Are you still having trouble with this? Does the window open in Chrome when you try to sign in?

What are your system specs and app versions?

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New Here ,
Jul 21, 2021 Jul 21, 2021

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Yeah, unfortunately. I am not sure which browser it uses because it just appears as a box within premiere pro and doesn't have the top bar or any indication of the browser type. 

 

my computer specs are:

windows 10 bome

Aspire TC-885 

intel core i5-8400 CPU 2.80GHz, 2808 Mhz 

8 GB of Ram 

 

I'm using Premiere Pro version 14.9

 

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Community Expert ,
Jul 22, 2021 Jul 22, 2021

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LATEST
Are you able to upgrade to the latest Premiere (15.4). YouTube may well
have changed their credentials process so you may need a newer version to
get this to work.

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