Can't sign in to my YouTube account on premier pro

New Here ,
Jul 12, 2021 Jul 12, 2021

Copy link to clipboard

Copied

Hi,

 

Whenever I try to sign into my YouTube account in the export settings of Premier Pro, I get this error:

 

Mbaehr_0-1626149435215.png

 

How do you fix this? 

TOPICS
Export

Views

71

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

Copy link to clipboard

Copied

What browser are you using? Try again in Chrome.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 13, 2021 Jul 13, 2021

Copy link to clipboard

Copied

How do you choose which browser to use? I am doing it in the export function of Premiere Pro and it is just a pop up window. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

Copy link to clipboard

Copied

It will use whatever your system default browser is. You could change it temporarily to Chrome.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 15, 2021 Jul 15, 2021

Copy link to clipboard

Copied

Thanks for the suggestion, I tried it, changed my default browser to chrome, but still getting the same error. Any other suggestions?  

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

Are you still having trouble with this? Does the window open in Chrome when you try to sign in?

What are your system specs and app versions?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

Yeah, unfortunately. I am not sure which browser it uses because it just appears as a box within premiere pro and doesn't have the top bar or any indication of the browser type. 

 

my computer specs are:

windows 10 bome

Aspire TC-885 

intel core i5-8400 CPU 2.80GHz, 2808 Mhz 

8 GB of Ram 

 

I'm using Premiere Pro version 14.9

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 22, 2021 Jul 22, 2021

Copy link to clipboard

Copied

LATEST
Are you able to upgrade to the latest Premiere (15.4). YouTube may well
have changed their credentials process so you may need a newer version to
get this to work.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines